Ticketing Executive

2 days ago


Mumbai, Maharashtra, India Seventh Sky Tours And Travels Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Summary

As an International Ticketing Executive, you will be responsible for handling end-to-end ticketing operations for global travel. Youll use GDS platforms (Sabre/Amadeus) to issue and manage tickets, ensure fare accuracy, process refunds/exchanges, and coordinate with airlines and agents to ensure smooth travel for our clients.

Key Responsibilities

  • Issue and reissue airline tickets & multi-city itineraries using GDS (Sabre, Amadeus, Travelport)
  • Quotation preparation and fare calculations for international routes
  • Manage PNRs: add SSRs, OSIs, name changes, check-in links
  • Handle ticket changes, cancellations, refunds, involuntary reissues due to GDS or carrier changes
  • Reconcile invoices and liaise with airlines for excess baggage, rebates, commissions
  • Maintain knowledge of IATA and ARC regulations and ensure fare/routing compliance
  • Coordinate with internal stakeholders (sales, operations, finance) and clients
  • Monitor and resolve ticketing exceptions and irregularities
  • Keep updated with airline promotions, fare rules, waiver policies due to operational disruptions

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