Associate - GTM and Industry KM

2 - 4 Years

2 Openings

Bengaluru

Responsibilities

• Demonstrate fair understanding of Knowledge Management principles and methodologies - taxonomy & metadata, content management, content curation, etc. in work and work interactions

• Collaborate with stakeholders across Grant Thornton's multinational platform to create, update, and maintain content on internal KM platforms, ensuring alignment with their knowledge strategy, enterprise-wide standards and guidelines

• Leverage metrics and analytics to measure impact of knowledge solutions for the assigned knowledge areas

• Develop and demonstrate a good understanding of the business capabilities and assist / guide our practitioners in their knowledge driven initiatives

• Deliver high quality tasks / projects as assigned within the time and scope defined

• Collaborate with a diverse stakeholder base (in-person / virtually) to understand their knowledge needs, concerns or problems and leverage them to improve our service and build relationships

• Participate in team level discussion, contribute and share relevant insights/updates

• Engages proactively with the stakeholder and keep them apprised of project status, challenges and issues

• Manages self and take ownership of the task / process / project assigned, updating standard documentations where required and communicating in a timely manner

• Identify, share and implement leading practices in KM across the firm's multinational platforms.

• Conduct secondary research to gather and synthesize global industry insights and emerging trends across multiple sectors.

• Collaborate closely with cross-functional teams to manage content on the intranet and co-create knowledge products that address specific business challenges.

• Fair understanding of Knowledge Management principles and methodologies

• Ability to interface confidently with professionals and leadership across geographies and cultures

• Understands Office 365 applications and collaboration platforms

• Structure and present data / information using tools such as Excel and PowerPoint

• Proficiency in Microsoft suite of products (Word, Excel, PowerPoint)

• Strong analytical and problem-solving skills

• Strong communication skills (both verbal and written)

• Clear attention to detail

• Familiarity with generative AI tools (e.g., for content creation, summarization, or ideation) is a strong plus.

'Grant Thornton INDUS' comprises GT U.S. Shared Services Center India Pvt Ltd and Grant Thornton U.S. Knowledge and Capability Center India Pvt Ltd. Grant Thornton INDUS is the shared services center supporting the operations of Grant Thornton LLP, the U.S. member firm of Grant Thornton International Ltd. Established in 2012, Grant Thornton INDUS employs professionals across a wide range of disciplines including Tax, Audit, Advisory, and other operational functions. What sets us apart isn't just what we do – it's how we do it. We support and enable the firm's purpose of making business more personal and building trust into every result. We're collaborators – obsessed with quality and ready for anything – who understand the value of strong relationships. Our professionals are well integrated to seamlessly support the U.S. engagement teams, help increase Grant Thornton's access to a wide talent pool, and improve operational efficiencies. Empowered people, bold leadership, and distinctive client service are imbibed in the culture at Grant Thornton INDUS. We are a transparent, competitive, and excellence-driven firm that offers an opportunity to be part of something significant. In addition, professionals at Grant Thornton INDUS serve communities in India through inspirational and generous services to give back to the communities they work in. Grant Thornton INDUS has its offices in two locations in India – Bengaluru and Kolkata