Front Office Executive

4 days ago


Bengaluru, Karnataka, India Akoya Hotels Full time ₹ 1,44,000 - ₹ 2,16,000 per year

Job Summary:

As a Front Office Executive at Akoya Hotels, you will be the first point of contact for our guests, playing a crucial role in creating a positive and welcoming first impression. You will be responsible for ensuring smooth and efficient front desk operations, providing exceptional guest service, and handling all guest-related inquiries and requests promptly and professionally. Your dedication to guest satisfaction and meticulous attention to detail will contribute significantly to the overall guest experience and the reputation of Akoya Hotels.

Responsibilities:

Guest Reception and Check-in/Check-out:

  • Warmly welcome guests upon arrival, adhering to Akoya Hotels' service standards.
  • Efficiently manage the check-in process, including verifying reservations, collecting necessary information, assigning rooms, and issuing room keys.
  • Provide guests with all relevant information about the hotel amenities, services, and local attractions.
  • Handle the check-out process accurately, process payments, and bid farewell to departing guests.
  • Ensure smooth and efficient handling of group check-ins and check-out.
  • Guest Service and Inquiries:
  • Act as the primary point of contact for guest inquiries, whether in person, via phone, or email, and respond promptly and courteously.
  • Provide accurate information regarding hotel services, room features, rates, and availability.
  • Assist guests with requests such as wake-up calls, transportation arrangements, restaurant reservations, and local information.
  • Handle guest complaints and concerns with empathy and efficiency, escalating complex issues to the Front Office Manager when necessary, and striving for satisfactory resolution.
  • Maintain a thorough knowledge of hotel facilities, services, and daily events to provide accurate and helpful information to guests.
  • Telephone Operations:
  • Answer all incoming calls in a professional and courteous manner, following Akoya Hotels' telephone etiquette.
  • Direct calls to the appropriate departments or personnel.
  • Take and relay messages accurately and promptly.
  • Handle guest requests and inquiries received via telephone efficiently.
  • Reservations and Room Management:
  • Process room reservations, cancellations, and modifications accurately, either manually or using the hotel's property management system (PMS).
  • Maintain up-to-date knowledge of room availability and rates.
  • Assist the reservations department as needed to optimize occupancy.
  • Ensure that guest preferences and special requests are noted and communicated to the relevant departments.
  • Cash Handling and Payments:
  • Handle guest payments accurately, whether in cash, credit card, or other forms, following established procedures.
  • Maintain a balanced cash float and prepare daily cash reports.
  • Process invoices and ensure accurate billing.
  • Administrative Duties:
  • Maintain a neat and organized front desk area.
  • Keep accurate records of guest interactions and transactions.
  • Assist with administrative tasks such as photocopying, faxing, and distributing mail.
  • Monitor and maintain an adequate supply of front office stationery and materials.
  • Prepare reports as required by the Front Office Manager.
  • Security and Safety:
  • Be aware of and follow hotel safety and security procedures.
  • Report any suspicious activities or security concerns to the appropriate personnel.
  • Ensure the security of guest room keys.
  • Collaboration and Communication:
  • Work collaboratively with other hotel departments, including Housekeeping, Food & Beverage, and Maintenance, to ensure seamless guest service.
  • Communicate effectively with colleagues and supervisors, keeping them informed of relevant guest information and any issues that arise.

Job Type: Full-time

Pay: ₹15, ₹18,000.00 per month

Benefits:

  • Flexible schedule
  • Food provided

Work Location: In person



  • Bengaluru, Karnataka, India Life Educare Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Graduated Post: Front Office Executive for CBSE SchoolLocation: Sarjapura, BangaloreApply at: Priya Singh-Sr. HR)Job Description:We are looking for a professional and dynamic Front Office Executive to manage front desk operations and provide administrative support at our school. The candidate should be well-presentable, organized, and have excellent...


  • Bengaluru, Karnataka, India Inspira Builders Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesGuest Relation,Front office executive,AdminPreferred candidate profileFeamle candidate with 1-3 years of experience in Front office come admin.

  • Front Office Executive

    11 hours ago


    Bengaluru, Karnataka, India Shashwath Solution Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Summary:We are seeking a courteous and organized Front Office Executive to be the first point of contact for visitors and clients. The ideal candidate will manage front desk operations, handle calls, and provide administrative support to ensure smooth day-to-day functioning. Key Responsibilities:Greet and welcome visitors, clients, and employees...

  • Front Office

    1 week ago


    Bengaluru, Karnataka, India Storeyboard Design Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Front Office & Admin ExecutiveLocation: VV Puram, BangaloreExperience: Minimum 5-8 yearsJob Type: Full-timeJob DescriptionWe are hiring a Front Office & Admin Executive with 5 to 8 years of experience. The role includes managing the front desk, handling office administration, and ensuring smooth day-to-day operations.Key ResponsibilitiesWelcome visitors and...


  • Bengaluru, Karnataka, India Talent Steer Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description Executive - Front OfficeLocation:Bangalore, Gurgaon, MumbaiReporting To: Center ManagerCTC: 6 Lacs CTCIndustry Experience: Facility Reception, CoWorking, or HotelsTotal minimumExperience3 YearsQualification: Graduate / Hotel ManagementOur Client*Our Client was founded in 2018 in response to the fast-growing demand for outsourced offices. They...

  • Front office Executive

    12 hours ago


    Bengaluru, Karnataka, India Hair O Craft Full time ₹ 12,000 - ₹ 1,50,000 per year

    Job description:Front Office ExecutiveWe are looking for Front office executiveAdvanced Hair Restoration India Pvt Ltd.Experience -Min 1 yrContact : Job Types: Full-time, PermanentWork Location: In personJob Types: Full-time, PermanentBenefits:Provident FundWork Location: In personJob Types: Full-time, PermanentPay: ₹12, ₹15,000.00 per monthWork...

  • Front Office Executive

    10 hours ago


    Bengaluru, Karnataka, India Modern Spaaces Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Location: Sompura Gate, Sarjapur, Bangalore Experience: 1-3 years of experience in front office, hospitality, or customer service roles. Full-time, On site roleABOUT THE ROLEWe are looking for aFront Office Executivewho will be theface and voice of our workplace If you love meeting new people, have a natural flair for communication, and enjoy creating a...


  • Bengaluru, Karnataka, India Elv Projects Full time ₹ 3,00,000 - ₹ 5,00,000 per year

    Front Office ExecutiveWe are looking out for a Front Office Executive with a pleasant personality and great communication skills. Will need to manage visitors, office directory and redirect requests to the right employee in the company. Serves visitors by greeting, welcoming, and directing them appropriately with a kind and patient temperament.Your...


  • Bengaluru, Karnataka, India Ridgetop Dental international Full time ₹ 3,36,000 per year

    Front Office Executive – Clinic (Immediate Joining Preferred)"Female candidates only "Job Type:Full-timeStart Date:On or before October 15th, 2025About Us:We are a friendly, patient-focused clinic known for providing high-quality healthcare in a clean, welcoming environment. As we continue to grow, we are looking for a reliable and energetic Front Office...


  • Bengaluru, Karnataka, India Ryss Consultants LLP Full time

    Job DescriptionDescriptionWe are seeking a skilled Front Office Executive to manage our front desk and provide exceptional customer service to our clients and visitors. The ideal candidate will be responsible for managing the reception area, handling communications, and providing administrative support to ensure the smooth operation of the...