Front Office Executive
12 hours ago
Front Office Executive / Customer Care Associate
Location: Bangalore
Employment Type: Full-time
Shift: Rotational (includes night shift) | 6 hours working
Salary: ₹4–6 LPA
About the Role
We're looking for a Front Office Executive / Customer Care Associate to be the first point of contact for patients and visitors.
This role is perfect for someone from a hospitality background who loves interacting with people, managing front desk operations, and creating a welcoming environment.
You'll handle patient registration, inquiries, and coordination with various departments — ensuring a smooth and professional experience for everyone who walks in.
Key Responsibilities
• Greet and assist patients, attendants, and visitors courteously
• Manage registrations, appointments, and billing coordination
• Handle calls, emails, and walk-in inquiries efficiently
• Coordinate with clinical and support teams to ensure seamless service
• Maintain accurate patient records and documentation
• Manage cash transactions and payment receipts where applicable
• Keep the reception area clean, organized, and welcoming
Preferred Qualifications & Experience
Graduate in any discipline (preferably Hotel Management, Hospitality, or related field)
1–3 years of experience in front office, customer service, or hospitality
Proficiency in MS Office and data management tools
Excellent communication, interpersonal, and multitasking skills
Presentable, patient-focused, and professional demeanor
Why Join Us?
Opportunity to transition from hospitality to healthcare
Professional and supportive work environment
Competitive pay with growth opportunities
Build a rewarding career helping people every day
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