Front Office Executive
2 days ago
Job Title: Front Desk Executive / ReceptionistDepartment: Administration / Office ManagementReports To: HR Manager / Office ManagerJob Summary:
The Front Desk Executive serves as the first point of contact for all visitors, clients, and employees entering the premises. This role is responsible for managing reception operations, maintaining a professional company image, and ensuring smooth communication across departments.
Key Responsibilities:
- Reception & Visitor Management
- Greet and welcome visitors in a warm, professional manner.
- Maintain a visitor logbook and issue visitor passes.
- Coordinate with departments for appointments and meetings.
- Telephone & Communication Handling
- Answer, screen, and forward incoming calls efficiently.
- Handle inquiries via phone, email, and in-person courteously.
- Manage internal communication, notices, and announcements.
- Administrative Support
- Handle incoming and outgoing courier/mail.
- Maintain and order office supplies and stationery.
- Assist HR and Admin teams in scheduling interviews, meetings, and events.
- Maintain employee attendance and visitor records.
- Office Coordination
- Ensure reception and waiting area are clean, organized, and presentable at all times.
- Liaise with housekeeping, security, and facility management teams.
- Support administrative tasks like filing, documentation, and database updates.
Skills & Competencies:
- Excellent verbal and written communication skills.
- Pleasant personality with strong interpersonal skills.
- Good organizational and multitasking abilities.
- Proficiency in MS Office (Word, Excel, Outlook).
- Ability to handle confidential information with integrity.
Qualifications:
- Bachelor's degree (preferred) or equivalent qualification.
- 1–3 years of experience in a front office, receptionist, or customer service role.
- Fluency in English and local language.
Work Environment:
- Full-time, on-site role.
- Professional appearance and punctuality are mandatory.
Job Type: Full-time
Pay: ₹15, ₹20,000.00 per month
Work Location: In person
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