Employee Relations Lead

2 hours ago


Kolkata, West Bengal, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Roles and Responsibilities

  • Manage employee grievances, ensuring timely resolution through effective communication channels.
  • Develop and implement strategies to improve employee engagement, retention, and satisfaction.
  • Conduct regular employee surveys to measure satisfaction levels and identify areas for improvement.
  • Provide counseling services to employees on various HR-related matters such as performance management, disciplinary actions, etc.
  • Analyze exit interviews to understand reasons behind employee turnover.

Desired Candidate Profile

  • 4-10 years of experience in Employee Relations or a related field.
  • Strong understanding of attrition management, employee communication, employee counseling, employee engagement, employee grievances, employee induction, employee relations, employee retention, employee satisfaction survey, exit interviews, grievance management.
  • Excellent analytical skills with ability to interpret data from surveys and other sources.
  • Interested candidates can share their resumes


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