GTM Operations Manager- Business Insights

About Zscaler

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we're focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. 

We value high-impact, high-accountability with a sense of urgency where you're enabled to do your best work and embrace your potential. If you're driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

We're looking for an experienced GTM Operations Manager- Business Insights & Analytics to join our Sales BI & Analytics.This role is for an individual contributor role.Reporting to the  Sales Operations Senior Manager you will be responsible for:

• Delivering complex analyses using GSuite, Snowflake, Tableau, and advanced data techniques to drive informed decision-making
• Managing projects to enhance stakeholder visibility into business metrics, ensuring accuracy and alignment with business goals throughout project lifecycles
• Developing and maintaining data models in tools like DBT and Snowflake to automate reporting and act as the single source of truth for various teams
• Leveraging Generative AI tools to create innovative reporting solutions and streamline analytics processes
• Partnering with internal stakeholders to develop BI solutions that address business challenges and improve performance

What We're Looking for (Minimum Qualifications)

• 6+ years of experience in Business Insights and Analytics function
• Knowledge of  Snowflake, SQL, Google Spreadsheet, Tableau, DBT and general understanding of Prompt engineering to develop Gen AI based solutions.
• Ability to drive analytics solution in a multi-disciplinary environment and collaborate with diverse internal teams
• Drive to learn, iterate and innovate and passionate about applying data analytics to solve business problems
• Ability to manage multiple concurrent projects and thrive in a fast-paced, constantly changing environment

What Will Make You Stand Out (Preferred Qualifications)

• Course Certification in Tableau involving latest techniques
• Certification in Gen AI exploring prompt engineering, AI Agents, etc
• DBT or any other ETL tool certification

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At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more

Learn more about Zscaler's Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.