Support II

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Function Description:

Partner Payments (MR & Cobrand) team are part of GSM/GBS. The team manages payments to various partners across the globe for various contracts/deals set up with American Express.

Purpose of the Role:

Process payments within SLA for all partners and ensure compliance requirements are met.

Responsibilities:

The individual will be part of the GSM- MR & Cobrand process. Will be responsible for :

Processing payments related to various partners

Includes payment calculation and review.

Contract reviews

Detailed analysis of payments and Quality check.

Excellent knowledge of MS office tools (especially Ms Excel)

Basic Accounting knowledge

Focused on achieving 100%25 accuracy

Create presentations, Represent to Sr. Leadership

Create reports for payment process

10.   Work as an SME for the process and support team and leaders in various situations

11.   Working knowledge of payment systems and reporting tools like Oracle, Stream, Axiom, STAR actuate, Tableau, Power Apps etc.

12.   Excellent written and verbal communications skills, strong collaboration, and relationship skills

13.   Results driven, self-starter, able to lead and influence without direct authority.

14.   Ability to be flexible, Multitasker, and demonstrate innovation and learning agility

15.   Should ensure compliance with all prevalent procedures and policies linked to the process assigned to him/her.

16.   Have strong results-orientation, resourcefulness, and flexibility to overcome significant obstacles to goal achievement in a high-pressure environment

17.   Excellent team player with strong inter-personal skills and be able to interact with multiple Employee levels / Business partners / Customers

Academic Background:

·       Graduate with Commerce background.

·       Minimum 2-3 years of experience in finance or Payment processing

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.