Support II

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Accountability & Customer Interaction:

Accountability (Individual role, team player) Incumbent is responsible for completing stipulated task within pre-defined timelines, speed and quality, reporting into a B30 and working with other team members.

Problem Solving and stakeholder management required in the Job:

Problems or Situations faced have generally known /standard approach to solution.

Functional Knowledge:

Financial reconciliation, Oracle GL and IRIS preferably and computer knowledge. Should work as subject matter expert and point of contact for queries.

Other Important Factors:

1.     Candidate should have sound knowledge of Travel Industry, Oracle, IRIS ( preferably) and financial reconciliations. Good Knowledge of Excel to handle reporting and Manual Journals, Oracle.

2.     Candidate will be required to run financial and account reconciliations on Balance sheet accounts and P&L Reviews to ensure SLA adherence.

3.     Should have good understanding of Accounting principles to ensure smooth day to day operations.

4.     Candidate should be result oriented and should be able to resolve queries from market.

5.     Should be a self -starter & quick learner with ability to multi-task

6.     The incumbent shall ensure compliance with SLA and other internal guideline, policies related to the business area he/she will be part of.

7.     Should be able to maintain excellent quality along with high productivity.

8.     The candidate would be required to understand and consistently exceed customer's expectations whilst ensuring effective teamwork at all times.

Should have an eye for detail with high focus on quality and controls.

10. Should have problem solving skill and ensures accuracy within the process

The incumbent should also have good communication skills, ability to challenge the status quo and identify improvements. Must ensure compliance with all prevalent procedures and policies linked to the process assigned to him/her. Accounts post-graduate with 2-3 years of working exp, analytical, MS Excel.  Must have strong results-orientation, resourcefulness, and flexibility to overcome significant obstacles to achieve goal in a high-pressure environment

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.