Receptionist/Administrator

14 hours ago

Noida, Uttar Pradesh, India DR GUL'S DENTAL CLINIC Full time ₹ 1,80,000 - ₹ 2,16,000 per year

We are seeking a warm, confident, and proactive Receptionist / Front Desk Executive to be the first point of contact at our dental clinic. The ideal candidate will create a welcoming experience for patients, handle calls with empathy, and effectively manage clinic operations through CRM, Google Sheets, PowerPoint, and Canva. A pleasant personality, excellent communication skills, and the ability to convert leads into appointments are key for this role.

⸻

Key Responsibilities:

  • Patient Interaction & Care
  • Welcome and attend to patients with empathy and professionalism.
  • Address patient queries and provide accurate information about treatments, procedures, and appointments.
  • Ensure patients feel comfortable and cared for at all times.
  • Telephonic & Lead Management
  • Handle all incoming and outgoing calls politely and professionally.
  • Convert telephonic and digital leads into confirmed appointments.
  • Follow up with patients and leads to ensure higher conversion and retention.
  • Administrative & Data Handling
  • Manage appointments and scheduling efficiently.
  • Maintain and update patient records in Google Sheets and the Clinic CRM.
  • Prepare and update reports, presentations, and communication materials using PowerPoint.
  • Assist in creating simple designs for patient education and clinic promotions using Canva.
  • Communication & Representation
  • Communicate confidently and fluently in English (knowledge of Hindi/local language is an advantage).
  • Present a professional and positive image of the clinic at all times.
  • Assist in managing patient feedback and online reputation.

⸻

Key Skills & Attributes:

  • Excellent communication and interpersonal skills.
  • Ability to empathize and handle patients with care.
  • Confident and persuasive in converting inquiries into appointments.
  • Proficiency in Google Sheets, PowerPoint, Canva & CRM tools.
  • Strong organizational and multitasking skills.
  • Presentable, well-groomed, a with a pleasing personality.
  • Professional, punctual, and trustworthy.

⸻

Qualification & Experience:

  • Graduate (preferred in any stream).
  • Prior experience in healthcare, hospitality, or customer service is desirable.
  • Freshers with excellent communication skills and the right attitude may also apply.

⸻

Work Environment & Growth:

  • A modern, well-equipped, and patient-friendly dental clinic.
  • Training and guidance will be provided.
  • Opportunity for growth in healthcare administration, digital tools, and patient relations.

Job Types: Full-time, Permanent

Pay: ₹15, ₹18,000.00 per month

Work Location: In person

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