
Admission Counsellor
3 days ago
The Admission Counsellor serves as the first point of contact for prospective parents and students, providing guidance throughout the admission process. The role involves effective communication, relationship-building, and coordination to ensure a smooth and positive experience for every applicant while meeting the institution's enrolment goals.
Key Responsibilities:1. Enquiry Handling & Counselling
- Attend to admission enquiries through calls, emails, walk-ins, and online platforms.
- Counsel prospective parents and students about curriculum options (e.g., Cambridge, CBSE, IB, etc.), school ethos, teaching methods, and extracurricular offerings.
- Schedule and conduct campus tours for parents and prospective students.
- Provide accurate and updated information on admission policies, fee structure, and documentation requirements.
2. Admission Process Management
- Coordinate the entire admission process from enquiry to enrolment.
- Follow up with parents for application forms, document submissions, assessments, and interviews.
- Maintain and update enquiry and admission trackers in the school management system.
- Ensure timely communication of admission status to parents.
- Assist in generating admission-related reports and data analysis for management.
3. Relationship Building
- Build and maintain a strong rapport with parents, prospective students, and feeder schools.
- Provide ongoing support and engagement to parents during the transition and onboarding process.
- Collaborate with academic and administrative teams to ensure a seamless onboarding experience.
4. Marketing & Outreach Support
- Support marketing initiatives like open houses, school fairs, education expos, and orientation events.
- Coordinate with the marketing department for content, visuals, and promotional materials.
- Assist in creating presentations, brochures, and communication material for prospective parents.
5. Data & Reporting
- Maintain accurate records of enquiries, conversions, and follow-ups.
- Generate weekly/monthly reports on leads, visits, and admission conversions.
- Analyze trends to provide insights on admission patterns and parent expectations.
Required Qualifications & Skills:
- Bachelor's degree (preferably in Education, Marketing, Psychology, or Communication).
- Minimum 2–3 years of experience in school or college admissions/counselling.
- Excellent communication and interpersonal skills.
- Strong organizational and follow-up abilities.
- Proficient in MS Office and CRM/school ERP software.
- Ability to handle parent queries with empathy, professionalism, and patience.
- Pleasant personality with a service-oriented attitude.
Desirable Attributes:
- Familiarity with international curricula such as Cambridge, IB, or IGCSE.
- Prior experience in an educational institution with a focus on student recruitment or public relations.
- Bilingual communication skills (English and local language).
Work Schedule:
- Full-time (Monday to Saturday)
- Flexible hours during admission peak seasons and school events
Job Type: Full-time
Pay: ₹13, ₹38,724.61 per month
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