Customer Service

4 days ago

Navi Mumbai, Maharashtra, India Wipro Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Roles and Responsibilities

  • Provide excellent customer support through phone calls, emails, or chats to resolve customer queries and concerns.
  • Handle international non-voice process for US clients, ensuring timely resolution of issues.
  • Utilize blended process skills to manage multiple tasks simultaneously while maintaining accuracy and efficiency.
  • Demonstrate strong verbal communication skills to effectively communicate with customers from diverse backgrounds.
  • Meet performance targets set by the organization while adhering to quality standards.

Desired Candidate Profile

  • 0-3 years of experience in an International BPO environment (blended process).
  • Bachelor's degree in Any Specialization (B.A/B.B.A/B.M.S).
  • Excellent communication skills in English; ability to work on night shifts (US shift).
  • Proficiency in typing speed; comfortable working with technology-based tools.
  • Highest Qualifictation should not be from IT Background.
  • Commerce qualified are preferable.
  • Excellent communication skills are mandatory.

Interested Candidates send their resumes on

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