DocuSign CLM

Key Responsibilities:

• Implement, configure, and maintain DocuSign CLM to support end-to-end contract lifecycle processes.
• Collaborate with legal, procurement, sales, and IT teams to gather business requirements and translate them into scalable DocuSign CLM solutions.
• Design and optimize workflows, templates, clauses, and approval processes.
• Manage user roles, permissions, and access controls within the CLM platform.
• Provide technical support and training to internal stakeholders.
• Troubleshoot and resolve system issues, working with DocuSign support as needed.
• Monitor contract KPIs and generate reports and dashboards for compliance, tracking, and performance analysis.
• Ensure the CLM system adheres to organizational policies and industry best practices.
• Maintain documentation of system configurations, workflows, and updates.
• Lead and participate in system upgrades, testing, and change management initiatives.

Required Qualifications:

• Bachelors degree in Business, Information Systems, Legal Studies, or a related field.
• 2+ years of experience working with DocuSign CLM (formerly SpringCM) or similar CLM platforms.
• Strong understanding of contract lifecycle processes and best practices.
• Experience with DocuSign Admin Console, Agreement Templates, Workflows, and Integrations (e.g., Salesforce, SAP, Coupa).
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with Agile/Scrum project methodologies is a plus.