DocuSign CLM
2 weeks ago
Key Responsibilities:
- Implement, configure, and maintain DocuSign CLM to support end-to-end contract lifecycle processes.
- Collaborate with legal, procurement, sales, and IT teams to gather business requirements and translate them into scalable DocuSign CLM solutions.
- Design and optimize workflows, templates, clauses, and approval processes.
- Manage user roles, permissions, and access controls within the CLM platform.
- Provide technical support and training to internal stakeholders.
- Troubleshoot and resolve system issues, working with DocuSign support as needed.
- Monitor contract KPIs and generate reports and dashboards for compliance, tracking, and performance analysis.
- Ensure the CLM system adheres to organizational policies and industry best practices.
- Maintain documentation of system configurations, workflows, and updates.
- Lead and participate in system upgrades, testing, and change management initiatives.
Required Qualifications:
- Bachelors degree in Business, Information Systems, Legal Studies, or a related field.
- 2+ years of experience working with DocuSign CLM (formerly SpringCM) or similar CLM platforms.
- Strong understanding of contract lifecycle processes and best practices.
- Experience with DocuSign Admin Console, Agreement Templates, Workflows, and Integrations (e.g., Salesforce, SAP, Coupa).
- Excellent analytical, problem-solving, and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience with Agile/Scrum project methodologies is a plus.
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