Senior Specialist-OTA- Revenue
6 days ago
Senior Specialist-OTA- Revenue
Location: Mumbai
About Us
StayVista is India's largest villa hospitality brand and has redefined group getaways. Our handpicked luxury villas are present in every famous holiday destination across the country. We curate unique experiences paired with top-notch hospitality, creating unforgettable stays. Here, you will be a part of our passionate team, dedicated to crafting exceptional getaways and curating one-of-a-kind homes. We are a close-knit tribe, united by a shared love for travel and on a mission to become the most loved hospitality brand in India.
Why Work With Us?
At StayVista, you're part of a community where your ideas and growth matter. We're a fast-growing team that values continuous improvement. With our skill upgrade programs, you'll keep learning and evolving, just like we do. And hey, when you're ready for a break, our villa discounts make it easy to enjoy the luxury you help create.
About You
- Develop and maintain positive and productive relationships with key online travel agencies, such as , Expedia, Airbnb, TripAdvisor, etc.
- Regularly communicate with OTA representatives to stay updated on industry trends and opportunities for collaboration.
- Monitor and analyze OTA performance metrics, such as bookings, room nights, and revenue.
- Develop and implement strategies to increase OTA-generated revenue and market share.
- Coordinate pricing and inventory management strategies across various OTAs to maximize revenue potential.
- Ensure accurate and up-to-date content (images, descriptions, amenities, policies, etc.) is maintained on all OTA platforms.
- Regularly analyze OTA performance data and generate detailed reports on key metrics and trends.
- Monitor competitor activities on OTAs and gather insights to enhance the organization's strategies and offerings.
- Ensure the organization adheres to OTA guidelines and standards.
- A user-centric approach to drive higher satisfaction among guests, owners, and employee.
- Ability to execute and drive efficiency through continuous process improvement
- Knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranets
- Strong in advance excel, google sheet management
- Bachelor/ Master's degree in engineering, business administration, or related field with a minimum of 4+ years of work experience in sales is required
Key Metrics: what you will drive and achieve
- Total Revenue Generated
- Number of Queries Generated
- OTA Review Collection Rate for the Previous Month (% )
This position includes tasks supporting Owner and Guest Management, as determined by organizational needs.
Our Core Values: Are you a CURATER?
Curious: Here, your curiosity fuels innovation.
User-Centric: You'll anticipate the needs of all our stakeholders and exceed expectations.
Resourceful: You'll creatively optimise our resources with solutions that elevate experiences in unexpected ways.
Aspire: Keep learning, keep growing—because we're all about continuous improvement.
Trust: Trust is our foundation. You'll work in a transparent, reliable, and fair environment.
Enjoy: We believe in having fun while building something extraordinary.
StayVista Spirit: Our Behavioral Competencies – How We Work Together
Business Acumen: You grasp the basics of our organization, customers, and services, always thinking ahead in your work. You're mindful of costs and benefits, making smart decisions while learning from risks and mistakes.
Change Management: You're open to change, adjusting quickly to new information or challenges. Always eager to learn, you find creative ways to improve your work and seek feedback for growth.
Leadership: You set clear goals, guide your team with energy, and take full responsibility for the work, ensuring others respect your leadership through action.
Customer Centricity: You understand both internal and external customer needs and take ownership in addressing any service issues. You maintain clear communication and handle customer interactions with patience and respect.
Teamwork: You collaborate well with others, respecting diverse opinions and always contributing positively to the team. You keep lines of communication open and share your thoughts without judgment.
Result Orientation: You take responsibility for completing tasks and proactively tackle challenges to exceed expectations. You're quick to spot issues and address them efficiently, making decisive decisions with resourcefulness.
Planning and Organizing: You handle multiple priorities well, staying organized and focused. You ensure your work is thorough, accurate, and aligned with set processes to meet goals effectively.
Communication: You communicate your ideas clearly, encourage dialogue, and ensure timely responses to your team, clients, and manager. You assert your views confidently and use multiple channels to share information effectively.
StayVista is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decisions based on race, colour, religion, caste, creed, nationality, age, sex, including pregnancy, childbirth, or related medical conditions, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected under applicable laws.
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