Collection Manager

3 days ago


Gurgaon, Haryana, India Airtel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

GB.HO>Customer Experience.Collections>Collection Manager>Airtel Centre - Gurgaon

  1. Ensure timely dispatch and acceptance of bills to customers and collection efficiency -90% within 0-60 bucket / 99% collection within 0-90 days
  2. Provide/Receive necessary information to/from customer in support of the dispute. Raise, follow up and close the dispute raised by the Customer as per the agreed terms of agreement and internal SLAs.
  3. To minimize rejection of invoices and ensure zero bad debts/ timely update the customer PO/requirement in Airtel billing engine.
  4. Co-ordinate with different departments in the company to resolve the issues that the customers raise.
  5. Compliance and adherence to company policy

Major Challenges :

  • Ensure zero bad debts and increase collection efficiency.
  • Timely dispute handling and resolution thereof.
Experience LevelMid Level
  • Collection Manager

    2 weeks ago


    Gurgaon, Haryana, India Airtel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    GB.HO>Customer Experience.Collections>Collection Manager>Airtel Centre - GurgaonKey Deliverables • Ensure operational execution of Collection & Retention strategy to reduce churn and Bad debt • Ensure timely dispatch and acceptance of bills to customers and collection efficiency -90% within 0-60 bucket / 99% collection within 0-90 days •...

  • Collection Manager

    7 days ago


    Gurgaon, Haryana, India Airtel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Nxtra.HO>Customer Experience.Service Operations>Collection Manager>Airtel Centre - Gurgaon Ensure timely dispatch (automated) and acceptance of bills to customers and collection efficiency -90% within 0-60 bucket / 99% collection within 0-90 days Provide/Receive necessary information to/from customer in support of the dispute. Raise, follow up and...

  • Collection Manager

    2 weeks ago


    Gurgaon, Haryana, India Airtel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Airtel Business.NCR>Customer Experience.Collections>Collection Manager>Airtel Centre - GurgaonKey Deliverables • Ensure operational execution of Collection & Retention strategy to reduce churn and Bad debt • Effective Management of ARC's to ensure superior customer experience for pre& post customer • Drive Complaint reduction and increase FTR at...

  • Collection Manager

    7 days ago


    Gurgaon, Haryana, India Airtel Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    GB.HO>Customer Experience.Collections>Collection Manager>Airtel Centre - Gurgaon airtel Job Description (Deliverables, Decision level, Demonstrate & Dimensions) Job Title: Collection Manager Job Level: Assistant Manager Function: Customer Experience Location : Airtel Centre Reporting to : Gurpreet Singh Malhotra Date : Immediate Purpose of the Job The...


  • Gurgaon, Haryana, India Azuro by Square Yards Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAzuro by Square Yards offers seamless, tech-driven property management solutions for landlords and tenants. From tenant sourcing and rent collection to maintenance and legal support, Azuro handles all aspects of rental management. Our mission is to deliver a transparent, hassle-free experience that maximizes rental income for property...


  • Gurgaon, Haryana, India 🇮🇳 easyfix Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe are We help clients with centralized after-sale service support. To learn more, please visit Role DescriptionThis is a full-time on-site role for a Manager – Client Collections & Billing located in Gurugram. The Manager will be responsible for overseeing client billing processes, managing collections, and ensuring accurate invoicing....


  • Gurgaon, Haryana, India BharatLoan Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Company DescriptionBharatLoan is an instant small loan provider, specializing in speedy emergency personal loans processed in less than 30 minutes. Our easy online process ensures paperless approval. We prioritize convenience and efficiency, making financial assistance more accessible to everyone.Role DescriptionThis is a full-time, on-site role for a...


  • Gurgaon, Haryana, India Genpact Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Ready to shape the future of work?At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and...

  • TL- Collection

    2 weeks ago


    Gurgaon, Haryana, India Bridgexcel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Team Lead Collections (Job Description)Job SummaryWe are looking for a proactive and results-driven Team Lead to supervise and develop a team of Collection Agents. The Team Lead is not engaged in direct calling but is fully responsible for agent performance, coaching, compliance, and achieving team collection targets.Key ResponsibilitiesSupervise a team of...


  • Gurgaon, Haryana, India Home Credit Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Role & responsibilitiesResponsible for Tele Collections performance at zonal levelImplement & Monitor overall business strategyDrive various process targets to achieve business goalsResponsible for pre-due collections and contracts till 90 DPDEnsure higher resolution and lower delinquency flowing to next bucketProvide feedback and recommendations to drive...