Telesales Agent

1 week ago

Satellite Ahmedabad Gujarat, India Vivanta holidays Full time

Job Summary

We are seeking an enthusiastic and results-driven Telesales Agent to join our travel sales team. In this role, you will engage with potential and existing customers over the phone to promote travel packages, flights, hotels, tours, and other travel-related services. The ideal candidate is customer-focused, persuasive, and passionate about helping clients plan memorable travel experiences.

Key Responsibilities

  • Make calls to warm and cold leads to promote travel offers, packages, and services.
  • Respond promptly to sales inquiries and convert them into bookings.
  • Understand customer travel needs and recommend suitable itineraries, destinations, and products.
  • Achieve sales targets, including revenue, conversion rates, and call performance metrics.
  • Build and maintain strong client relationships to encourage repeat business and referrals.
  • Provide accurate information on destinations, pricing, availability, policies, and travel requirements.
  • Maintain detailed records of calls, customer information, and bookings in the CRM system.
  • Stay updated on travel trends, promotions, airline policies, visa rules, and competitor offerings.
  • Collaborate with the operations and sales teams to ensure smooth delivery of services.

Qualifications & Skills

  • Previous experience in telesales, call centers, or travel sales is preferred.
  • Knowledge of travel products, GDS systems (e.g., Amadeus, Sabre, Galileo), or tour operations is an advantage.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong sales drive with the ability to close deals over the phone.
  • Customer-oriented mindset with the ability to handle objections professionally.
  • Good time management, multitasking, and problem-solving abilities.
  • Proficiency in CRM tools and basic computer applications.
  • Ability to work in a fast-paced, target-driven environment.

What We Offer

  • Competitive salary with attractive commission structure.
  • Training on travel products, systems, and sales techniques.
  • Opportunities for career growth within the travel and tourism sector.
  • Supportive team environment and regular performance incentives.

Job Type: Full-time

Pay: ₹15, ₹30,000.00 per month

Work Location: In person

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