Service Trainee

6 hours ago

Bengaluru, Karnataka, India TriEdge Solutions Full time ₹ 1,68,000 - ₹ 1,92,000 per year

Position: Service Trainee (Only For Men)

Location: bangalore

  • Key Responsibilities:
  • Conduct regular preventive maintenance of elevators and escalators as per the schedule.

Key Skills:

  • Strong knowledge of elevator and escalator systems, including mechanical, electrical, and control systems.
  • Proficiency in troubleshooting and problem resolution.
  • Awareness of safety standards and regulatory requirements in the elevator industry.
  • Customer relationship management skills.
  • Time management and ability to handle multiple service calls.
  • Basic knowledge of inventory management for spare parts.

Educational Qualifications:

  • Diploma or Degree in Mechanical, Electrical, or related engineering fields.
  • Certification in lift engineering or safety management (preferred).

Experience: Knowledge/experience in the lift/elevator industry (installation or servicing).

Key Performance Areas (KPAs)

  • Service Efficiency:
  • Completion of scheduled maintenance tasks within timelines.
  • Prompt response and resolution of emergency breakdowns.
  • Technical Expertise:
  • Accuracy in diagnosing and resolving issues.
  • Minimal recurrence of issues after servicing.
  • Safety and Compliance:
  • Zero safety violations or incidents during maintenance activities.
  • Adherence to all regulatory requirements and company safety protocols.
  • Customer Satisfaction:
  • Positive feedback from clients on service delivery.
  • Quick resolution of customer complaints.
  • Documentation and Reporting:
  • Timely submission of accurate service reports.
  • Maintenance of complete service history for each site.
  • Diagnose and repair mechanical, electrical, and control system issues in elevators.
  • Attend and resolve emergency breakdown calls promptly.
  • Ensure compliance with safety and quality standards during servicing.
  • Maintain records of service activities, including checklists and reports.
  • Replace faulty parts and ensure the availability of critical spare parts.
  • Liaise with clients to explain technical issues and service requirements.
  • Provide support during warranty claims and follow up with the technical team.
  • Train junior technicians and apprentices as required.
  • Ensure timely submission of service reports and documentation to management.

Job Types: Full-time, Fresher

Pay: ₹14, ₹16,000.00 per month

Benefits:

  • Health insurance

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