F&B Executive

9 hours ago

Chennai, Tamil Nadu, India Wonderla Holidays Ltd Full time ₹ 4,00,000 per year

Experience

2–4 years of experience in food & beverage service or outlet supervision, preferably in amusement parks, QSR, or large-scale hospitality setups.

Key Skills

  • Excellent guest service and communication skills
  • Basic knowledge of food safety & hygiene (FSSAI compliance)
  • Familiarity with POS and billing systems
  • Team coordination and staff supervision
  • Inventory and stock handling
  • Cash handling and reconciliation accuracy

Duties & ResponsibilitiesOutlet Operations

  • Oversee daily functioning of assigned F&B outlet(s), kiosks, or counters.
  • Ensure cleanliness, hygiene, and adherence to operational SOPs.
  • Support smooth workflow during high guest footfall and events.

Customer Service

  • Greet and assist guests courteously, ensuring quick service and satisfaction.
  • Address basic queries or complaints and escalate complex issues to seniors.
  • Promote menu items, combo offers, and park meal packages.

Sales & Cash Handling

  • Manage billing, POS transactions, and cash collections accurately.
  • Submit daily sales and cash reports as per company policy.
  • Follow procedures for refunds, discounts, and digital payments.

Inventory & Stock Control

  • Track daily stock levels for raw materials, beverages, and disposables.
  • Report shortages or wastage to the Assistant Manager for replenishment.
  • Maintain proper storage and FIFO system.

Staff Coordination

  • Guide service staff, cashiers, and helpers in maintaining quality standards.
  • Assist in staff training on service, hygiene, and safety practices.
  • Ensure team discipline and grooming standards.

Compliance & Safety

  • Ensure adherence to food safety (FSSAI), hygiene, and park safety protocols.
  • Report any maintenance or safety issues immediately to the manager.

Event & Promotion Support

  • Assist in executing food setups for group bookings, parties, or park events.
  • Participate in promotional or festival-themed sales initiatives.

Job Types: Full-time, Permanent

Pay: ₹200, ₹400,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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