Manager - Sell/Planning

3 hours ago

Bengaluru, Karnataka, India Flipkart Full time

You are Responsible for :

Customer understanding

  • Be the voice of the customer internally
  • Understand needs - even those that the customers themselves may not realize
  • Stay on top of changing trends and strategic priorities through in-depth data analysis to predict customer behavior

Pricing

  • Develop the right pricing policy - identify opportunities for giving customers value through intelligent and limited discounting.
  • Use discounting to drive portfolio mix and achieve strategic goals Merchandising
  • Develop and execute plans to showcase the right products
  • Identify cross-selling and upselling opportunities
  • Own the customer experience in the category - make navigation, discovery easier. Save the customer time
  • Identify the parameters customers use to make decisions and ensure catalog richness

Marketing

  • Work with marketing to identify the best RoI initiatives to build awareness and encourage trial across channels SEM, SEO, TV Commercials, etc.
  • Understand SEM, SEO and Email marketing identify the right keywords, reduce SEM costs while increasing conversions of website visits to orders Promotions
  • Create promotions to drive revenue, margins, etc.
  • Own both creation and execution of promotions calendar including special occasions (Diwali, Valentines day, etc.)

Catalogue

  • Own catalogue content creation lead catalogue photoshoot & content creation, drive this via internal catalogue & marketing teams
  • Drive better conversions through catalogue improvement & enhancement basis customer insights Operations
  • Work with internal sourcing, quality & design team to track key project milestones, ensure processes are followed for review & reporting of the same
  • Work with buying and sourcing teams to plan inventory & in warding as per requirement, ensure inventory sufficiency & reduce non-selling inventory.

You Should have:

Educational background Graduation, MBA is preferred

2 to 4 years of experience

Desire and ability to think like the customer

Ability to translate strategies into execution plans and take them to completion

Highly analytical

Willing to take calculated risks to grow the category

Excellent verbal and written communication with interpersonal skills

Strong understanding of technology and business

Must be willing to learn

Ability to connect with people across teams & levels

Strong bias for Action - Flipkart works at a very rapid pace

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