Relationship Officer

1 week ago

Bengaluru, Karnataka, India Acesoft Labs Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Job Title: Relationship Officers

Experience: 2 years

Location: Remote

Notice Period: Immediate to 15 Days.

  • To achieve monthly targets assigned individually and for the team.
  • To ensure that all telesales activities are directed to meeting sales targets.
  • To develop and implement telesales strategies and objectives as well as set challenging sales

target and ensure that these target are achieved.

  • To achieve service standards and monitor, evaluate and measure performances to achieve top

productivity and efficiency from systems as well as the product campaigns.

  • To drive cross sell effort.

4 Key Result Areas

  • Analysis of leads received Select.
  • Conversion of leads into Sale
  • Updating all the systems as per the call with the customer.
  • Processing of the request or offer given to the customer.
  • Constant follow up with the concerned department if the process is delayed or not fulfilled as

per the customers request.

  • Handling of all customer issues and resolve the same at the earliest and highlight them to the

TL.

  • Maintaining all records of the approval, requests and reports handled.
  • Compilation of daily and monthly reports and MIS for the team.

5 Operating Environment, Framework and Boundaries, Working Relationships

  • Operate in a call center environment.
  • Interaction with Team Leader, Product Manager and Inbound / Outbound Management for

action and follow up.

6 Problem Solving

  • Recommendations to management for process improvement through root cause analysis of

problems and recommendations for product / process / procedural changes.

  • Real-time crisis management, ownership and problem resolution.
  • Resolve working issues within the team as well as between telesales and other units.
  • Resolve customer related issues.

7 Decision Making Authority & Responsibility

  • Conducting appraisal performance / MBO reviews for self.
  • Position quota decision in lead generation and adjustments to accommodate changes in

process.

  • Required to make decision on any matter relating to improving leads and customer

satisfaction.

8 Knowledge, Skills and Experience

  • University Graduate.
  • Excellent people management skills.
  • 1-2 years experience in similar work environment.
  • Preferably has a practical marketing background.
  • Has strong Sales and customer focus and ability to think creatively and work under pressure.
  • Excellent presentation skills.
  • Good team player with result driven attitude.
  • Business sensitive.
  • Has analytical and computer skills.
  • Adaptable and versatile.

I you have interested share your updated CV to

  • Ground Relationship Officer

    2 weeks ago

    Bengaluru, Karnataka, India Zolo Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionZolo provides safe, hygienic, and premium coliving spaces to students, professionals, and organizations. We are currently located in 10+ cities and growing every single day. Our offerings encompass coliving spaces, student housing, and corporate housing. Zolo ensures a comfortable and secure environment for our residents.Role...

  • Client Relationship Officer

    4 days ago

    Bengaluru, Karnataka, India M & M Fit Private Limited Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    About UsThe Marriage Fit is a fast-growing organization working at the intersection of psychology, education, and technology. We provide transformative relationship and learning solutions, combining professional expertise with innovative delivery methods.Role OverviewWe are seeking motivated and detail-oriented BBA graduates to join us as Client Relationship...

  • Customer Relationship Officer

    4 days ago

    Bengaluru, Karnataka, India Enlist Management Consultants Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Responsibilities:1.Need to make reminder calls to the existing customers2.Informing them about their due/over due payments2.Respond to the customers queries 3.Maintaining customers payment records4.Responsible for collecting payment. Required Candidate profileCustomer relationship officer Education: 10th/ 12th /GraduateExperience: Fresher/...

  • Relationship Officer

    6 days ago

    Bengaluru, Karnataka, India Hdcp Advisory Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Responsibilities:Generate leads through networking and prospectingClose deals with clients' needs in mindMeet sales targets consistentlyMaintain customer relationships over timeTravel allowanceSales incentives

  • Sales Officer, Relationship Manager

    6 days ago

    Bengaluru, Karnataka, India Dreams Solution Full time ₹ 2,85,000 - ₹ 5,00,000 per year

    Roles & Responsibilities:Designation: Sales Officer Mortgage Sales Role/Functional Area: Sales/Business Development Experience: 1 year– 5+ years Salary: 2.85 LPA – 5 LPARoles & Responsibilities: 1. Area/ Lane /Geography Mapping: Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with the help of supervisor. Identify new...

  • Customer Relationship Officer| Bangalore

    1 week ago

    Bengaluru, Karnataka, India CSB Bank Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    CSB Bank Opening for Customer Relationship Officer - BangaloreJob Purpose :Organized, attentive Customer Relationship Officer to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals The Bank Teller will respond to customer requests and inquiries,Functional...

  • Patient Relationship Officer – Hospital Services

    4 days ago

    Bengaluru, Karnataka, India MedVerve Healthcare Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role: Patient Relationship Officer Hospital ServicesJob Title: Patient Relationship Officer Hospital Services Location: On-site at Partner Hospitals (Bangalore North)Department: Customer Operations Job Summary:As a Patient Relationship Officer, you will be the face of our company, acting as a compassionate and knowledgeable guide for patients and their...

  • Customer Relationship Officer

    2 weeks ago

    Bengaluru, Karnataka, India House Of Raadhya Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Manage customer relationships through effective communication* Resolve complaints promptly & fairly* Handle client calls with professionalism* Meet sales targets by upselling products/servicesProvident fund

  • Relationship Manager

    6 days ago

    Bengaluru, Karnataka, India Myspace Realty Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Myspace Realty Pvt.Ltd. is hiring Relationship Managers (0-2years) for our sales and marketing team in sector 6 HSR layout,Bangalore. This full-time role involves lead generation, client relationship management, sales coordination, and post-sales support in the real estate domain. We're looking for individuals with strong communication, negotiation and...

  • Relationship Manager

    1 day ago

    Bengaluru, Karnataka, India Zuno General Insurance Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionZuno General Insurance offers innovative insurance solutions that prioritize customer needs. The company's flagship product, the Zuno Motor Policy, includes the Pay How You Drive Add-on to reward safe and responsible driving with up to 30% savings on motor insurance renewal.Role DescriptionThis is a full-time, on-site role for a...