Relationship Officer

1 week ago

Bengaluru, Karnataka, India Acesoft Labs Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Job Title: Relationship Officers

Experience: 2 years

Location: Remote

Notice Period: Immediate to 15 Days.

  • To achieve monthly targets assigned individually and for the team.
  • To ensure that all telesales activities are directed to meeting sales targets.
  • To develop and implement telesales strategies and objectives as well as set challenging sales

target and ensure that these target are achieved.

  • To achieve service standards and monitor, evaluate and measure performances to achieve top

productivity and efficiency from systems as well as the product campaigns.

  • To drive cross sell effort.

4 Key Result Areas

  • Analysis of leads received Select.
  • Conversion of leads into Sale
  • Updating all the systems as per the call with the customer.
  • Processing of the request or offer given to the customer.
  • Constant follow up with the concerned department if the process is delayed or not fulfilled as

per the customers request.

  • Handling of all customer issues and resolve the same at the earliest and highlight them to the

TL.

  • Maintaining all records of the approval, requests and reports handled.
  • Compilation of daily and monthly reports and MIS for the team.

5 Operating Environment, Framework and Boundaries, Working Relationships

  • Operate in a call center environment.
  • Interaction with Team Leader, Product Manager and Inbound / Outbound Management for

action and follow up.

6 Problem Solving

  • Recommendations to management for process improvement through root cause analysis of

problems and recommendations for product / process / procedural changes.

  • Real-time crisis management, ownership and problem resolution.
  • Resolve working issues within the team as well as between telesales and other units.
  • Resolve customer related issues.

7 Decision Making Authority & Responsibility

  • Conducting appraisal performance / MBO reviews for self.
  • Position quota decision in lead generation and adjustments to accommodate changes in

process.

  • Required to make decision on any matter relating to improving leads and customer

satisfaction.

8 Knowledge, Skills and Experience

  • University Graduate.
  • Excellent people management skills.
  • 1-2 years experience in similar work environment.
  • Preferably has a practical marketing background.
  • Has strong Sales and customer focus and ability to think creatively and work under pressure.
  • Excellent presentation skills.
  • Good team player with result driven attitude.
  • Business sensitive.
  • Has analytical and computer skills.
  • Adaptable and versatile.

I you have interested share your updated CV to

  • Relationship Officer

    2 weeks ago

    Bengaluru, Karnataka, India Kotak811 Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionKotak811 is a mobile-first digital banking initiative under Kotak Mahindra Bank. It aims to redefine banking through innovation, ensuring a seamless and secure banking experience. With Kotak811, users can access a wide array of digital banking solutions right from their mobile phones. It is designed to provide convenience and efficiency to...

  • Ground Relationship Officer

    2 weeks ago

    Bengaluru, Karnataka, India Zolo Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionZolo provides safe, hygienic, and premium coliving spaces to students, professionals, and organizations. We are currently located in 10+ cities and growing every single day. Our offerings encompass coliving spaces, student housing, and corporate housing. Zolo ensures a comfortable and secure environment for our residents.Role...

  • Client Relationship Officer

    4 days ago

    Bengaluru, Karnataka, India M & M Fit Private Limited Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    About UsThe Marriage Fit is a fast-growing organization working at the intersection of psychology, education, and technology. We provide transformative relationship and learning solutions, combining professional expertise with innovative delivery methods.Role OverviewWe are seeking motivated and detail-oriented BBA graduates to join us as Client Relationship...

  • Doctor Relationship Officer

    2 weeks ago

    Bengaluru, Karnataka, India CliniLaunch Research Institute Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Title: Referral Marketing /Doctor Relationship Officer – HealthcareLocation: BangaloreExperience: 1 YearAbout the RoleWe are seeking a dynamic and persuasive professional to drive patient acquisition. The core responsibility of this role is to build strong referral networks with doctors, clinics, and healthcare partners—engaging with them directly,...

  • Relationship Officer

    1 week ago

    Bengaluru, Karnataka, India Aarna HR Solutions Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Company Description AARNA HR SOLUTIONS PVT LTD is a Human Resource Recruitment Company providing services to Various IT, ITES and Non- IT companies across India. Aarna Solutions strive towards hiring the best and the brightest talent in the industry. We hire individuals with a strong sense of pride in their performance, team spirit, and a desire to excel.We...

  • Relationship Officer

    6 days ago

    Bengaluru, Karnataka, India Hdcp Advisory Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Responsibilities:Generate leads through networking and prospectingClose deals with clients' needs in mindMeet sales targets consistentlyMaintain customer relationships over timeTravel allowanceSales incentives

  • Relationship Officer

    2 weeks ago

    Bengaluru, Karnataka, India Next Learn Technologies Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Candidates should have a minimum of 1 year of experience in Telesales, Corporate Sales, Credit card sales, Insurance sales, Loan sales etcPresentation Skills requiredMaintain Profitable and Productive Relationships with Customers Required Candidate profileCandidates should Have Good Communication Skills in EnglishSpeaking to the corporates on a daily...

  • Customer Relationship Officer| Bangalore

    1 week ago

    Bengaluru, Karnataka, India CSB Bank Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    CSB Bank Opening for Customer Relationship Officer - BangaloreJob Purpose :Organized, attentive Customer Relationship Officer to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals The Bank Teller will respond to customer requests and inquiries,Functional...

  • Relationship Officer-811

    4 days ago

    Bengaluru, Karnataka, India Kotak Mahindra Bank Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    JDWe are seeking a dynamic and results-driven professional to join our Digital Banking Kotak 811-Sales team as a Regional Relationship Manager. In this role, you will be the face of Kotak Mahindra Bank, representing our digital banking services to potential and existing customers. Your primary focus will be on acquiring new customers, building strong...

  • Sales Manager

    2 days ago

    Bengaluru, Karnataka, India TLC Relationship Management Pvt. Ltd Full time ₹ 40,000 - ₹ 70,000 per year

    Role And ResponsibilitiesExecute sales strategy to drive revenue growthOwn and control direct costs pertaining to the sales delivery, primarily human resource related.Collaborate with Cluster Manager and TLC Corporate teams to analyze data, develop lead generation marketing opportunities for member acquisition, review the membership product, scripts and...