Operations Associate

3 days ago

Bengaluru, Karnataka, India Zoca Full time ₹ 6,00,000 - ₹ 12,00,000 per year

About Zoca
Zoca is a fast-growing local business marketing platform that helps salons, spas, and wellness businesses attract, convert, and retain more clients through AI-powered tools. Backed by real-time data and automation, we simplify growth for beauty professionals.

Location:
Koramangla Bangalore, Karnataka

We are seeking a highly organized and detail-oriented
Operations Associate
to join our fast-growing team at ZOCA. You will play a key role in ensuring the seamless execution of our operations, leveraging your skills in data management, workflows, and process improvement. Proficiency in
Excel
is required, and familiarity with
SQL
is a valuable bonus. As part of a dynamic company backed by
top-tier venture capital firms
, you'll have the opportunity to grow in a fast-paced environment driven by innovation and cutting-edge AI products.

Key Responsibilities

  • Daily operations

  • Onboard clients through AI powered workflows

  • Use Excel to analyze data, generate reports, and support decision-making.
  • Streamline and optimize workflows for greater efficiency

  • Create and maintain dashboards to track key operational metrics

  • Cross-functional Collaboration:

  • Work with product & customer success teams to ensure smooth coordination and execution of operational tasks

  • Provide support for process improvements and project management initiative

  • Data Management and Automation:

  • Assist in extracting, cleaning, and organizing data for better insights and decision-making

  • Conduct audits and checks to maintain data accuracy
  • Resolve discrepancies in data or processes proactively

Qualifications

  • Experience: 0-2 years

  • Technical Skills:

  • Advanced proficiency in Microsoft Excel (e.g., VLOOKUP, Pivot Tables, Data Validation).

  • Basic knowledge of SQL is highly desirable.

  • Familiarity with AI-powered tools or workflow management platforms is a plus.

  • Strong organizational skills and attention to detail.

  • Ability to work independently in a fast-paced environment.
  • Excellent communication and problem-solving skills.

Why Join Us?

  • Work with an innovative company leveraging AI-powered solutions to drive growth for businesses.
  • Backed by top-tier venture capital firms, we are building cutting-edge technologies to transform industries.
  • Join a supportive team focused on personal and professional development in a fast-paced, high-growth environment.

Work Culture
This is a
work-from-office
role based in
Koramangala, Bengaluru
, with
alternate Saturdays working
as part of our weekly schedule

Skills: operations,analysis reports,advanced excel skills,excel,data,management,analytical skills

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