TeleCaller
1 day ago
Job Summary
We are looking for a motivated and confident Telecaller to join our team. The candidate will be responsible for handling inbound and outbound calls, generating leads, and assisting customers with queries in a professional manner.
Key Responsibilities
- Make outbound calls to potential and existing customers.
- Handle inbound calls and provide appropriate information.
- Generate leads and follow up to convert them into sales opportunities.
- Maintain and update customer database and call records.
- Explain products/services clearly to customers.
- Schedule appointments or meetings for the sales team.
- Achieve daily/weekly/monthly call and conversion targets.
- Resolve customer queries or escalate to the relevant department.
- Maintain a positive, professional, and customer-friendly attitude.
Required Skills & Qualifications
- Excellent communication skills (Hindi/English).
- Strong listening and convincing ability.
- Basic computer knowledge (MS Office, CRM tools).
- Ability to handle targets and work under pressure.
- Positive attitude and willingness to learn.
- Prior experience in telecalling or customer support (preferred but not mandatory).
Education
- Graduation preferred.
Work Experience
- 0–1 years of experience in telecalling, customer service, or sales.
Salary
- As per industry standards + incentives.
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