Customer Service Representative

5 days ago

Chandigarh, Chandigarh, India D.R. SHARE AND STOCK BROKERS PVT LTD Full time ₹ 1,80,000 - ₹ 3,00,000 per year

Job Title: Customer Support Executive

Company: DR. Shares and stock brokers

Location: Chandigarh

Job Type: Full-Time | Permanent

Salary: ₹15,000 to ₹25,000

Job Overview:

We are looking for a highly fluent English-speaking Customer Support Executive to join our growing team. This role involves handling customer queries, resolving issues, and delivering excellent support through phone, email, or chat. Candidates from a BPO background or with strong communication skills are preferred. Freshers with great spoken English and a positive attitude are also welcome

Key Responsibilities:

  • Handle incoming customer calls, emails, or chats professionally.
  • Resolve queries or direct them to the appropriate department.
  • Maintain accurate records of customer interactions in the system.
  • Follow up with customers to ensure their issues are resolved.
  • Provide a high level of customer satisfaction through effective communication.

Requirements:

  • Education: 12th pass or Graduate in any stream.
  • Experience:
  • BPO/Call Center experience preferred.
  • Freshers with strong English fluency are encouraged to apply.
  • Skills:
  • Excellent spoken and written English is a must.
  • Hindi communication is a plus.
  • Confident, professional, and customer-focused personality.
  • Basic knowledge of computers, email, and CRM tools.
  • Good listening and problem-solving skills.

Salary & Benefits:

  • Salary: ₹[15,000 – 25,000] per month (Based on experience)
  • Mobile and Internet Allowance
  • Health Insurance
  • Paid Leaves
  • Friendly and supportive work environment
  • Growth and training opportunities

Work Schedule:

  • Monday to Friday: 8:45 AM – 5:30 PM
  • Saturday: 10:00 AM – 2:00 PM (4th Saturday Off)

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Paid sick time
  • Paid time off

Work Location: In person

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