Customer Success Specialist

4 hours ago

Bengaluru, Karnataka, India DotKonnekt Full time ₹ 6,00,000 - ₹ 18,00,000 per year

About DotKonnekt

DotKonnekt is a fast-growing
Enterprise AI startup
dedicated to accelerating
GenAI adoption across global enterprises.

We deliver comprehensive, full-stack AI solutions that provide organizations with
secure, scalable pathways to AI transformation
— from strategy and infrastructure to intelligent applications and measurable business outcomes.

Founded by a team of
AI and enterprise technology veterans
, DotKonnekt is experiencing rapid growth as we help
Fortune 500 companies and emerging enterprises
implement
production-ready GenAI solutions.

Join us in shaping the future of
Enterprise AI
and be part of a dynamic team making AI transformation
accessible, secure, and impactful
for businesses worldwide.

Learn more:

The Opportunity

We are looking for a
Customer Success & Requirements Specialist
who thrives at the intersection of clients, products, and problem-solving. Someone who understands digital ecosystems, translates needs into solutions, and ensures flawless execution.

This is a role for professionals who listen deeply, think critically, and act with precision — serving as the bridge between what customers envision and what our teams deliver.

What You'll Do

1. Customer Requirement Gathering

Lead requirement discovery sessions with enterprise clients. Capture, document, and translate business objectives into actionable project briefs and execution roadmaps.

2. Product & Solution Expertise

Develop an in-depth understanding of DotKonnekt's AI and digital solutions. Connect client goals with our platform capabilities to deliver high-value outcomes.

3. AEO, SEO & Performance Marketing Knowledge

Apply working knowledge of analytics, search optimization, and performance metrics to collaborate effectively with marketing and technical teams.

4. Retail / Enterprise Client Management

Manage enterprise and retail clients with multiple stakeholders, ensuring proactive communication, consistent delivery, and long-term relationship success.

What We're Looking For

  • 3–5 years of experience in
    Customer Success, Client Servicing, or Account Management
    roles.
  • Prior exposure to
    tech-driven or product-centric
    environments.
  • Strong
    documentation, communication, and stakeholder management
    skills.
  • Understanding of
    digital performance, SEO, and analytics
    .
  • Ability to adapt quickly, manage ambiguity, and drive outcomes independently.

Before You Apply

Apply
only if you have relevant experience
and skills in the above areas.

If you don't hear from us, it means your profile didn't align with what we're seeking at this stage — we value precision in every match.

Send your application to

Include a short note on:

  • Why this role excites you, and
  • Why you believe you'd be a strong fit for DotKonnekt.

  • Customer Success Specialist

    2 weeks ago

    Bengaluru, Karnataka, India WorkSpan Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job SummaryWe're looking for a proactive and empathetic Customer Success Specialist to join our team and ensure our clients achieve maximum value from our products and services. You'll be the trusted advisor and advocate for our customers, helping them succeed while driving retention and growth.Key ResponsibilitiesBuild strong relationships with customers...

  • Customer Success Specialist, Advertising

    2 weeks ago

    Bengaluru, Karnataka, India CommerceIQ Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company OverviewCommerceIQ's AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world's largest marketplaces. With a...

  • Customer Success Specialist, Advertising

    4 days ago

    Bengaluru, Karnataka, India CommerceIQ Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company OverviewCommerceIQ's AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world's largest marketplaces. With a...

  • Customer Success Specialist

    7 days ago

    Bengaluru, Karnataka, India Qrata Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Client: Startup D2C BrandLooking for a Customer Success Specialist to join the team and help us create a fun kids brand.Role Overview:Responsibilities:Customer Handling: Respond to customer queries, complaints, and concerns across multiple communication channels (email, phone, chat) with empathy and professionalism. 2. Market Research & Insights: Leverage...

  • Customer Success Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Orca Security Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Location: India (remote) Big Ideas. Real People.At Orca, we believe that in the right environment and with the right team, talent has no boundaries. This team spirit, together with our drive to always aim high, have quickly earned us unicorn status and turned us into a global cloud security innovation leader. So if you're ready to join an amazing team of...

  • Customer Success Specialist

    2 weeks ago

    Bengaluru, Karnataka, India WorkSpan Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About WorkSpanThe next era of growth is being driven by business interoperability. Cloud, genAI, solutions combining services and software- more and more, companies outpace their competition not just through building superior products, but by creating stronger partnerships, paths to market, and better business models for winning together. Cloud providers,...

  • Customer Success Specialist

    4 days ago

    Bengaluru, Karnataka, India Freshworks Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Specialist - Customer Success Company Description About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, ...

  • Customer Success Specialist

    6 hours ago

    Bengaluru, Karnataka, India Ambitio Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    About the AmbitioAmbitio is an AI-powered EdTech platform that supports your full study-abroad journey - from selecting programs to crafting standout applications and securing admits.Its AI platform serves higher education across the world.Backed by top investors, we have raisedUS $2 millionin seed funding.About the RoleAs a Customer Success Specialist, you...

  • Customer Success Specialist

    5 days ago

    Bengaluru, Karnataka, India CloudSek Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    WHO ARE WE?We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal We believe that work and the workplace should be joyful and always buzzing with energyCloudSEK, one of India's most trusted Cyber security product companies, is on a mission to build the world's fastest and most reliable AI technology that...

  • Customer Success Specialist

    2 weeks ago

    Bengaluru, Karnataka, India HabitNu Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Us:At HabitNu, we're on a mission to improve health outcomes through technology-drivenprograms that help people manage and reverse chronic conditions like diabetes. As wecontinue expanding across the U.S. and India, our Customer Success team plays a key role inensuring users feel supported, informed, and empowered every step of the way.Job Overview:We...