Customer Service Professional

SME Business Service Support Recruiter: Gunjan Chhabra Hiring Manager: Praneej Premnath Career Grade: F Internal Closing Date: 9th Sep'25 Please download the JD as it wont be available post the completion of IJP closure. About us BT is part of BT Group, along with EE, Openreach, and Plusnet. Millions of people rely on us every day to...

Software Engineering Professional Job Req ID: Posting Date: Function: Location: Salary: Why this job matters The Software Engineering Professional supports the execution of the software engineering strategy and roadmap that supports BT's commercial strategy through cross functional project and technical delivery and the participation of a team...

Automation Professional Why this job matters The Software Engineering Professional supports the execution of the software engineering strategy and roadmap that supports BT's commercial strategy through cross functional project and technical delivery and the participation of a team that pursues innovation as well as engineering excellence. What you'll...

Solution Support Professional Why this job matters The Customer Solutions Design Professional supports the creation of end-to-end technical designs and solutions which meet customer needs. What you'll be doing 1. Supports the capture of business requirements and translates it into high quality technical solutions using standard solution approaches....

Service Asset Management-Senior Associate Job Req ID: Posting Date: Function: Location: Salary: Why this job matters Service Control is an ITIL-driven function that builds customer trust and value, enabling us to win and retain business. We govern the Managed Service organization, demonstrating expertise in IT Service Management. Our deep...

**Customer Service Professional**: - Job Req ID: 49400 - Posting Date: 19 Sept 2025 - Function: Business Services & Operations - Unit: Finance & Business Services - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: competitive **Why this job matters**: The Customer Service Professional supports customers across all channels, delivering...

**Document cases, recommendations, and resolutions clearly in the CRM system and take ownership of cases escalated from less senior engineers.** - Resolve customer complaints in a timely and professional manner - Monitor customer feedback and provide recommendations for improvement - Follow Quality Assurance & compliance guidelines. - Location: Gurgaon -...

Bill to Cash Operations Associate We've always been an organization with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal,...

Job Description Why this job matters The Customer Service Professional supports customers across all channels, delivering customer value and success through support excellence and expertise regarding the BT Group's solution portfolio. What You'll Be Doing 1 - Supports the implementation of specific customer service management plans, ensuring customer value...

Internal Audit Manager Why this job matters The Internal Audit Manager manages an Internal Audit team, directing high-quality and impactful audit risk assessment initiatives and evaluations. What you'll be doing 1. Leads a team in driving a comprehensive audit programme across Group business units. Manages audit consulting services to the Group's...