Customer Service Professional

Trainee Business Service Support Advisor Why this job matters The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing support excellence regarding the BT Group's solution portfolio, all with full supervision. What you'll be doing 1. Assists in creating value-based relationships with...

Service Asset Management-Senior Associate Job Req ID: Posting Date: Function: Location: Salary: Why this job matters Service Control is an ITIL-driven function that builds customer trust and value, enabling us to win and retain business. We govern the Managed Service organization, demonstrating expertise in IT Service Management. Our deep...

Software Engineering Professional Job Req ID: Posting Date: Function: Location: Salary: Why this job matters The Software Engineering Professional supports the execution of the software engineering strategy and roadmap that supports BT's commercial strategy through cross functional project and technical delivery and the participation of a team...

Solution Support Professional Why this job matters The Customer Solutions Design Professional supports the creation of end-to-end technical designs and solutions which meet customer needs. What you'll be doing 1. Supports the capture of business requirements and translates it into high quality technical solutions using standard solution approaches....

Bill to Cash Operations Associate We've always been an organization with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal,...

Pricing and Ordering Support Job Req ID: Posting Date: Function: Location: Salary: Why this job matters This role is responsible for accurate and timely pricing and ordering of BT complex products for BT's customers across a set of BT products providing expertise on product, technical, and process aspects for quoting and delivery requirements....

Senior Manager, GBS Workforce & Demand Management Why this job matters The Senior Service Governance & Insights Manager leads the BT Group's development of insights and analysis to drive Service improvement that creates and deepens customer value whilst mitigating Service risks and ensuring stringent alignment with regulatory and non-regulatory...

Internal Audit Manager Why this job matters The Internal Audit Manager manages an Internal Audit team, directing high-quality and impactful audit risk assessment initiatives and evaluations. What you'll be doing 1. Leads a team in driving a comprehensive audit programme across Group business units. Manages audit consulting services to the Group's...

Bid Specialist Why this job matters The Commercial Specialist executes a range of workstreams in delivering large and complex commercial and contract processes, managing and monitoring major deals across the BT Group's services and product portfolio, managing risk and controlling cost. What you'll be doing 1. Drives successful outcomes through...

**Customer Service Professional**: - Job Req ID: 49400 - Posting Date: 19 Sept 2025 - Function: Business Services & Operations - Unit: Finance & Business Services - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: competitive **Why this job matters**: The Customer Service Professional supports customers across all channels, delivering...