Operations Manager
5 days ago
Key Responsibilities
- Manage end-to-end operations for student applications, admissions, and visa processing.
- Ensure compliance with university and embassy guidelines.
- Lead, guide, and motivate the operations team to achieve individual and group targets.
- Allocate tasks, monitor performance, and provide regular feedback to team members.
- Coordinate with counselors, admissions, and external partners for smooth workflows.
- Develop and implement SOPs, reporting systems, and process improvements.
- Handle escalations from students/parents with professionalism.
- Maintain accurate data, MIS reports, and support audits/strategy.
Requirements
- Graduate/Postgraduate in Management, Education, or related field.
- 4–6 years of experience in operations (preferably in overseas education).
- Strong leadership and people management skills with prior team-handling experience.
- Knowledge of admissions and visa processes (UK/USA/Canada/Australia/Germany/Ireland preferred).
- Excellent communication and organizational abilities.
- Proficiency in MS Office/Excel; ability to work under deadlines.
Key Skills
- Team Leadership & Performance Management
- Process Optimization & Workflow Management
- Problem-Solving & Decision Making
- Knowledge of International Education Systems
- Strong Communication & People Skills
Job Types: Full-time, Permanent
Pay: ₹40, ₹45,000.00 per month
Benefits:
- Food provided
Language:
- English (Preferred)
Work Location: In person
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