Process Associate

3 days ago


Mohali, Punjab, India ab479bee-6eca-4174-a73d-5dafda3838e4 Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Company Description

SkyOS BPO Private Limited is dedicated to going beyond traditional outsourcing by becoming a seamless extension of its clients' teams. The company provides tailored services including customer support, data entry, back-office operations, technical support, finance, and virtual assistance to help businesses operate efficiently and grow with confidence. As an ICO-certified organization in the United Kingdom, SkyOS BPO adheres to international standards in quality management, information security, and service delivery.

Role Description

We are seeking a proactive and customer-focused
Process Associate - Sales
for
UK Process
to join our dynamic team.

Requirements:

  • Handle inbound and outbound customer calls in a professional manner.
  • Meet or exceed daily/weekly/monthly sales targets.
  • Build and maintain customer relationships to generate repeat business.
  • Follow up on leads and customer inquiries promptly.
  • Update CRM systems with relevant customer data and sales activities.

Preferred Skills and Qualification:

  • Excellent verbal communication and interpersonal skills.
  • Strong persuasion and negotiation abilities.
  • Ability to handle rejection and remain motivated.
  • Basic computer knowledge and familiarity with CRM tools.
  • Fluency in English Language.
  • Experienced in telesales.
  • Knowledge of sales techniques and customer care best practices.

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