Relationship Manager – Restaurant/Night Club

2 days ago


Chandigarh, Chandigarh, India AV Acoustics Pvt Ltd Full time ₹ 4,80,000 per year

Experience Required:

Minimum 1 to 3 years in Hospitality, Events, Hotels, Nightlife Venues, or Customer Relationship roles.

Key Skills

  • Excellent Communication (English, Hindi, Punjabi)
  • Customer Relationship Management
  • Sales & Target-Oriented Approach
  • Strong Interpersonal Skills
  • Convincing & Negotiation Skills
  • Lead Conversion Ability, high customer satisfaction and repeat business
  • Tele-Calling Expertise – Ability to handle high event call volumes & convert inquiries into qualified leads
  • Problem-Solving & Quick Decision Making
  • Event Coordination & Guest Handling
  • Professional Grooming & Positive Attitude
  • Operate social media platforms including Google My Business (GMB), Instagram, and Facebook for basic updates
  • Hospitality Etiquette & Guest-Centric Mindset

Job Responsibilities

  • Handle inbound leads from Meta, SMM and other marketing channels
  • Convert leads into confirmed bookings (events, parties, table reservations)
  • Follow up with potential clients to maximize booking conversions
  • Coordinate with operations and events teams
  • Maintain a database of VIP and regular customers
  • Attractive incentives on achieving sales & relationship targets
  • Promote special events, theme nights, and ongoing offers
  • Prepare daily sales activity reports for management
  • Support marketing and on-ground hospitality activities

Job Type: Full-time

Pay: ₹20, ₹40,000.00 per month

Work Location: In person


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