Chat Support Executive
7 days ago
*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets.
Job Types: Full-time, Permanent, Fresher
Pay: ₹17, ₹36,939.89 per month
Work Location: In person
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Executive Assistant to CEO
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Production Executive
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Sales Executive- Life science
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Sales Executive
1 day ago
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Account Executive
1 week ago
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BPO Associate
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Ratna Packing Pvt Ltd
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Sales Development Representative
5 days ago
Bommanahalli, Hosur Road, Karnataka, India Simpel Techlabs Private Limited Full time ₹ 24,00,000 - ₹ 48,00,000 per yearJob Title: Sales Development Representative (SDR)Experience Level: 0-3 YearsLocation: Bengaluru ( Onsite )Job Type: Full-timeAbout Us:Simpel Techlabs Private Limited is a technology-driven company focused on delivering innovative solutions that empower businesses to grow. We are looking for passionate Sales Development Representatives (SDRs) who are eager to...