Operational Manager

4 days ago

Pune, Maharashtra, India Leadstosell Full time ₹ 1,80,000 - ₹ 2,64,000 per year

· Location: Baner, Pune

· Experience Required: 1–2 years

· Salary Range: ₹15,000 – ₹22,000 per month

About the Role

We are looking for a proactive and detail-oriented Operations Manager to oversee day-to-day floor operations across multiple teams, including editing, social media management, shoot team, and ad management. The ideal candidate will act as a bridge between management and team members, ensuring smooth workflow, proper reporting, and performance tracking.

Key Roles & Responsibilities

1. Operations & Workflow Management

  • Monitor daily activities of the editing, social media, shoot, and ad manager teams to ensure smooth execution of tasks.
  • Track who is working on what, ensuring deadlines are met and tasks are aligned with company goals.
  • Identify workflow bottlenecks and suggest improvements for efficiency.
  • Ensure teams follow proper reporting structure and maintain discipline on the floor.

2. Team Supervision & Performance Tracking

  • Oversee performance of 10–15 team members, ensuring clarity in roles and responsibilities.
  • Maintain productivity, and output records.
  • Conduct periodic performance reviews and share feedback with management.
  • Identify issues within teams (performance gaps, communication problems, delays) and resolve them promptly.

3. Data Management & Reporting

  • Collect, organize, and maintain performance data, campaign results, and operational reports.
  • Prepare weekly and monthly performance reports for management.
  • Conduct basic data analysis to track productivity, campaign success, and efficiency metrics.
  • Suggest data-driven strategies to improve team output and efficiency.

4. Communication & Coordination

  • Act as a liaison between management and the operations teams.
  • Ensure clear communication of company goals, targets, and updates to all team members.
  • Arrange and document team meetings, ensuring key action items are tracked.

5. Process Improvement

  • Recommend process enhancements to improve task allocation, reporting style, and overall team performance.
  • Maintain standard operating procedures (SOPs) and ensure teams follow them consistently.

Requirements

  • Education: Master's degree (Business Administration, Marketing, or relevant field preferred).
  • Experience: 1–2 years in operations, team coordination, or project management (preferably in a digital marketing agency).
  • Strong understanding of digital marketing operations (social media, ad management, editing, shoots).
  • Excellent organizational and problem-solving skills.
  • Ability to handle multiple tasks and manage priorities effectively.
  • Strong interpersonal and communication skills.
  • Proficiency in MS Excel / Google Sheets, data handling, and basic analysis.

Key Skills

  • Team Management & Supervision
  • Operations & Workflow Coordination
  • Performance Tracking & Reporting
  • Data Analysis & Insights
  • Communication & Conflict Resolution
  • Process Optimization

Job Types: Full-time, Permanent

Pay: ₹15, ₹22,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off

Work Location: In person

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