Customer Relationship Executive

2 weeks ago

Bengaluru, Karnataka, India LXL Ideas Full time ₹ 4,20,000 - ₹ 4,80,000 per year

School Relationship Management:

  • Build and maintain strong relationships with schools implementing the School Cinema program.
  • Serve as the primary point of contact for schools, addressing queries, concerns, and providing timely assistance.

Program Implementation Support:

  • Collaborate with schools to ensure effective implementation of the School Cinema program.
  • Conduct training sessions for educators and staff to optimize the use of films and accompanying resources.

Communication Strategies:

  • Develop and implement effective communication strategies to keep schools informed about program updates, events, and new resources.
  • Work closely with the marketing team to create engaging content for schools.

Feedback Collection and Analysis:

  • Establish mechanisms for collecting feedback from schools and stakeholders.
  • Analyze feedback to measure the satisfaction level of schools and identify areas for improvement.

Continuous Improvement:

  • Collaborate with the content development team to relay insights from schools for the enhancement of the School Cinema program.
  • Proactively identify opportunities for program improvement and contribute to the evolution of the offering.

Job Types: Full-time, Permanent

Pay: ₹35, ₹40,000.00 per month

Benefits:

  • Provident Fund

Application Question(s):

  • Do you have Strong organizational and project management abilities?

Education:

  • Bachelor's (Preferred)

Experience:

  • Sales Support & Operations : 3 years (Preferred)
  • Customer relationship management: 3 years (Preferred)

Work Location: In person

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