Rooms Division Manager: Resort

2 weeks ago

Bengaluru, Karnataka, India QTONET PRIVATE LIMITED Full time ₹ 40,000 - ₹ 50,000 per year

Job Summary:

We are looking for an experienced and service-driven Rooms Division Manager to oversee all front-of-house and housekeeping operations at our resort. The ideal candidate will have hands-on experience with IDS PMS (Property Management System) and a solid understanding of guest services, housekeeping standards, and overall room operations in a resort environment.

Key Responsibilities:1. Operations Management

  • Supervise and coordinate the activities of Front Office, Housekeeping, Reservations, Concierge, and Bell Desk.
  • Ensure smooth daily operations across the Rooms Division.
  • Maintain a strong presence in guest areas to ensure service excellence.
  • Ensure high standards of cleanliness, maintenance, and presentation throughout guest rooms and public areas.

2. IDS PMS Management

  • Utilize IDS to manage reservations, check-ins, billing, and guest profiles.
  • Train and supervise staff on efficient use of the IDS system.
  • Monitor system-generated reports to analyze occupancy, ADR, RevPAR, and other KPIs.

3. Team Leadership & Training

  • Lead, mentor, and train front office and housekeeping teams.
  • Conduct regular briefings, performance reviews, and skills development programs.
  • Maintain proper staffing levels based on occupancy and business needs.

4. Guest Experience

  • Ensure a seamless guest experience from pre-arrival to departure.
  • Resolve guest complaints and service recovery promptly and professionally.
  • Monitor guest feedback and implement service improvement plans.

5. Financial & Administrative

  • Prepare and manage department budgets and cost controls.
  • Monitor payroll, labor costs, inventory, and procurement for rooms division.
  • Collaborate with revenue management to optimize room inventory and pricing strategies.

Required Qualifications:

  • Bachelor's degree or diploma in Hotel Management or related field.
  • Minimum 5 years of experience in front office/rooms division, with at least 2 years in a managerial role.
  • Proficient in IDS PMS and MS Office.
  • Strong leadership, communication, and problem-solving skills.
  • Thorough knowledge of guest service principles and housekeeping operations.

Preferred Attributes:

  • Prior experience in a resort or luxury hospitality environment.
  • Certification in hospitality software or operations (IDS).
  • Multilingual abilities are an advantage.
  • Strong attention to detail and commitment to service excellence.

Job Type: Full-time

Pay: ₹40, ₹50,000.00 per year

Benefits:

  • Food provided

Work Location: In person

  • Resort Manager

    4 days ago

    Bengaluru, Karnataka, India Fresh wave resorts Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Resort Manager – Moonrise Valley (Freshwave Resorts Pvt. Ltd.)Thottilpalam / Kavilumpara, Kozhikode, KeralaAbout Us:Moonrise Valley is a premium hill-view resort nestled in the serene landscapes of Thottilpalam, operated byFreshwave Resorts Pvt. Ltd.Our property combines the charm of nature with warm hospitality, offering guests an immersive stay amid lush...

  • Sales Manager

    3 hours ago

    Bengaluru, Karnataka, India Wonderla Holidays Ltd. Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Position:Sales Executive / Sales ManagerDepartment:Sales & MarketingExperience:2–5 years (Hospitality Sales Only)About Wonderla Resort:Wonderla Resort, part of the renowned Wonderla Holidays group, offers a unique blend of comfort, entertainment, and exceptional hospitality. Located adjacent to India's top-rated amusement park in Bangalore, the resort is a...

  • Front Office Associate

    2 weeks ago

    Bengaluru, Karnataka, India M J AVYANNA RESORT Full time ₹ 1,72,800 - ₹ 2,16,000 per year

    Job Title: Front Office Associate (Male)Company: MJ Avyanna Resort & Convention CentreJob Location: Bangalore, KarnatakaJob Type: Full-TimeSalary: ₹ 13000 to 18000 per month (Depend on experience )Experience Required: 6 MonthLanguage Requirement: Must be Local who speak fluent in Kannada , English , HindiJob Summary:MJ Avyanna Resort & Convention Centre is...

  • Front Desk Supervisor

    2 weeks ago

    Bengaluru, Karnataka, India M J AVYANNA RESORT Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    Job Title: Front Office Associate (Male)Company: MJ Avyanna Resort & Convention CentreJob Location: Bangalore, KarnatakaJob Type: Full-TimeSalary: ₹ 14000 to 18000 per month (Depend on experience )Experience Required: 1 yearsLanguage Requirement: Must be fluent in Kannada , English , HindiJob Summary:MJ Avyanna Resort & Convention Centre is seeking a...

  • Front Office Executive

    2 weeks ago

    Bengaluru, Karnataka, India M J AVYANNA RESORT Full time ₹ 1,72,800 - ₹ 2,16,000 per year

    Job Title: Front Office Executive (Male)Company: MJ Avyanna Resort & Convention CentreJob Location: Bangalore, KarnatakaJob Type: Full-TimeSalary: ₹ 13000 to 18000 per month (Depend on experience )Experience Required: 6 MonthLanguage Requirement: Must be Local who speak fluent in Kannada , English , HindiJob Summary:MJ Avyanna Resort & Convention Centre is...

  • Spa receptionist

    2 weeks ago

    Bengaluru, Karnataka, India PALM MEADOWS RESORT ( A UNIT OF ADARSH GROUP ) Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    Company DescriptionPalm Meadows Resort is renowned for offering an indulgent experience with a variety of dining options, including Cafe Palmyra, an International Culinary theatre, and Oak Tavern, where guests can enjoy expertly crafted cocktails. The resort features multiple swimming pools, providing the perfect getaway. With a serene atmosphere, the resort...

  • Sales Manager

    2 weeks ago

    Bengaluru, Karnataka, India Clarks Exotica Convention Resort & Spa Full time

    Company DescriptionClarks Exotica Convention Resort & Spa is set amidst a sprawling 70 acres offering a luxurious experience complemented by lush foliage. Just a short distance from Bangalore International Airport, the resort is an ideal destination for corporate events, weddings, and weekend outings. The resort features world-class accommodations,...

  • sales manager

    4 days ago

    Bengaluru, Karnataka, India Malabar Ocean Front Resort and Spa Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company DescriptionThe Elegant Malabar Ocean Front Resort & Spa is a 4-star resort situated on the sweeping white sands and rolling waves of northern Kerala's Malabar coasts. Blending traditional Kerala style and modern architecture, the exclusive beach resort offers a fabulous atmosphere for a truly wonderful and life-enriching healthy holiday. Located in...

  • Reservations Associate- JW Marriott Bengaluru Prestige Golfshire Resort

    12 hours ago

    Bengaluru, Karnataka, India Marriott International Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Additional InformationJob Number Job CategoryReservationsLocationJW Marriott Bengaluru Prestige Golfshire Resort & Spa, Nandi Hills Road, Karahalli Post, Bengaluru, Karnataka, India, 562164ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or...

  • Assistant Sales Manager

    2 weeks ago

    Bengaluru, Karnataka, India Clarks Exotica Convention Resort & Spa Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionWelcome to Clarks Exotica Convention Resort & Spa. Set amidst a sprawling 70 acres, this luxurious resort is conveniently located near the Bangalore International Airport. It offers world-class accommodation, international cuisines, beauty and wellness facilities, a variety of sports and games, and an inviting swimming pool. The resort is...