IT Operations Manager- Service desk

Position Summary The IT Service Desk Manager is responsible for the full ownership and operational leadership of the firm’s 24x7 global Service Desk. This role oversees all Service Desk Supervisors and frontline staff across multiple pods, ensuring high-quality, scalable, and user-centric support. The Manager plays a key role in transforming the Service...

Job Title: IT Service Desk (Desktop/ System support)Location: Pune, MaharashtraType: Full Time/ Direct PlacementShift Timing- Rotational shift (rotational week offs)Job Description:Experience & Qualifications· Graduation mandatory·Only SD Experienced candidates can apply.· Candidate should have excellent communication.· Good Knowledge of Laptop/Desktop...

Company DescriptionVialto Partners is a market leader in global mobility services. Our purpose is to 'Connect the world'. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.Our teams help companies streamline and effectively manage their global mobility programs in a...

Role Overview : The Service Desk Manager will lead the IT Service Desk function, ensuring operational excellence, continuous improvement, and superior end-user support. This role will oversee all Level 1 and Level 2 support teams, manage ServiceNow ITSM modules, and act as the key owner of incident management, request fulfillment, knowledge management, and...

Company Description Squircle IT Consulting Services is a leading IT solutions and servicesBangalore company established with a specific mission of providing comprehensive, top of the line solutions around ERP and BI. Since its inception in November, 2007, SQUIRCLE has emerged as a key player in ERP and BI space. SQUIRCLE brings together the best...

Seeking a Senior Manager to lead Service Desk Operations, Engineering,and SRE initiatives focused on modernization,automation,and AI transformation.Drive ITIL governance via ServiceNow,enhance reliability,and lead global teams for service excellence.

Job Alert Position -Service Head-Client OperationsExperience YearsWork location - Pune Responsible for delivery, transformation, client management and P&Lfor Customer Service and Global Service Desk Accounts Manage multiple accounts with a large team across multiplegeographies. Oversee Day to day SLAs and key deliverables Coordinates and partners...

Job Description Responsibilities: - Strategic & Operational Leadership: - Develop, implement, and manage the operational strategy for the Service Desk and Windows Support teams, aligning with overall IT and business objectives. - Oversee the day-to-day operations, ensuring seamless 24/7 (if applicable) coverage, optimal resource allocation, and adherence to...

Role:The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the clientBecome familiar with each...

Role PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo1. Be responsible for primary user support and customer servicea. Respond to queries from all calls, portal, emails, chats from the clientb. Become...