
Customer Relationship Executive
6 days ago
CRM EXECUTIVE
The CRM Executive at Sylvi will be responsible for handling customer queries, maintaining service standards, and ensuring accurate data entry of customer interactions. This role is crucial in supporting the CRM team with daily operations and providing seamless communication across platforms.
Key Responsibilities:
- Respond to customer tickets and ensure timely resolution.
- Maintain customer data and interaction logs accurately.
- Coordinate with internal teams to resolve order-related issues.
- Assist in documenting SOPs and process checklists.
- Provide support in CRM tool operations and ticketing systems.
- Handle order tracking, returns, and logistics communication.
Required Skills & Competencies:
Soft Skills
- Task Management
- Team Collaboration
- E-commerce Shopping Process Understanding
- Multitasking
- Language Competency – English
Technical Skills
- Data Entry & Customer Logs Maintenance
- Ticketing System Operations
- Basic CRM Tool Familiarity
Qualifications:
- Bachelor's degree or diploma in any discipline.
- 1-2 years of experience in customer service or e-commerce CRM.
Key Performance Indicators (KPIs):
- First Response Time
- Ticket Closure Rate
- Accuracy in Data Entry
- CSAT
Job Types: Full-time, Permanent
Pay: ₹15, ₹20,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
Work Location: In person
-
Customer Relationship Executive
7 days ago
Mota Varachha, Surat, Gujarat, India Style Feathers Full time**CRM EXECUTIVE** The CRM Executive at Sylvi will be responsible for handling customer queries, maintaining service standards, and ensuring accurate data entry of customer interactions. This role is crucial in supporting the CRM team with daily operations and providing seamless communication across platforms. **Key Responsibilities**: - Respond to...
-
Customer Relationship Executive
7 days ago
Mota Varachha, Surat, Gujarat, India REMAX Full time**Job Title**: CRM **Location**: Mota Varachha, Surat, Gujarat **Department**: Marketing / Sales **Job Summary**: We are looking for a **CRM Specialist** to join our team at [Watch Company Name]. In this role, you will be responsible for managing and enhancing customer relationships, driving retention, and implementing CRM strategies to improve customer...
-
Telecaller / Customer Support Executive
1 week ago
Mota Varachha, Surat, Gujarat, India Xvantage infotech Full time ₹ 1,72,800 - ₹ 2,16,000 per yearXvantage Infotech is Hiring for below positionJob Title: Customer Support Executive/ TelecallerExp: 0-1 yrGender: FemaleLocation: Mota Varacha, SuratWork Type: Full-time, Work from OfficeContact: Job Requirements:Fluent in Hindi and English (both speaking and understanding)Basic computer skillsExcellent communication skills and ability to handle customer...
-
Relationship Officer
2 weeks ago
Mota Varachha, Surat, Gujarat, India KuberJee Tech. Pvt. Ltd. Full timeEstablish and maintain relationships with existing clients and business partners to generate leads and onboarding a new store. - Organize seminars and workshops targeting audiences to promote entrepreneurship and business development opportunities. - Oversee the registration and documentation process for our products and services, ensuring compliance with...
-
Relationship Officer
1 week ago
Mota Varachha, Surat, Gujarat, India VRAJ DIGITAL TILES Full timeBuild and maintain strong, long-term relationships with clients. - Serve as the primary point of contact for client needs and inquiries. - Understand client goals, challenges, and business environment. - Ensure a high level of client satisfaction by providing timely, accurate, and effective service. - Address and resolve customer complaints and concerns...
-
Customer Relationship Executive
7 days ago
Surat, Gujarat, India Konnectbrands Full timeClient Relationship Executive (CRE) Job description Responsibilities - Build relationships with key employees among National/ International Clients.Create plans to address National/ International clients’ business needsAdvise clients on creating profitable processesSchedule regular meetings with National/ International client to ensure they are...
-
Customer Relationship Executive
2 days ago
Surat, Gujarat, India Konnectbrands Full timeClient Relationship Executive (CRE) Job description Responsibilities - Build relationships with key employees among National/ International Clients.Create plans to address National/ International clients’ business needsAdvise clients on creating profitable processesSchedule regular meetings with National/ International client to ensure they are...
-
Customer Relationship Executive
2 weeks ago
Surat, Gujarat, India WHITELION SYSTEMS PVT LTD Full time**Job Title**:Customer Relationship Executive **Function**: Sales Support **Reporting To**: Marketing Manager **Base Location**:Surat **Education**:Bachelor's degree in Engineering field or Any Graduate stream **Experience (in years)**:6 Months to 2 years **Preferred industry of work experience**: Any **Responsibilities**: **1. Lead Generation &...
-
Customer Relationship Executive
1 week ago
Umarwada, Surat, Gujarat, India ALLTEX EXIM PVT LTD Full time**Customer Relationship Executive (CRE) - Domestic & International Markets** **Location**: Surat, Gujarat **Company**: Alltex Exim Pvt Ltd **Job Type**: Full-Time **About Us** Alltex Exim Pvt Ltd is a leading name in the yarn and têxtile industry, with a strong presence in both domestic and international markets. We focus on innovation, quality, and...
-
Business Executive
7 days ago
Mota Varachha, Surat, Gujarat, India Vitasv pharma and chemical pvt. Ltd. Full timeCompany Description We are a Pharmaceutical manufacturing company Working in Oncology, Neurology, Nephrology, Anti-Diabetic, Psyschotic, Analgesics, Nutraceutical Drugs, API's, and Intermediates. Role Description This is a full-time on-site role for a Business Executive located in Surat. The Business Executive will be responsible for developing and...