Head Customer Relations

5 days ago


Patna, Bihar, India Budha Motors Full time ₹ 2,00,000 - ₹ 8,00,000 per year

Role & responsibilities

  • Establish and maintain positive relationships with existing clients.

  • Provide prompt, efficient, and satisfactory responses to customer inquiries.

  • Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments.

  • Analyse customer data to identify patterns and insights; and leverage this information to enhance customer relationship management strategies.

  • Collaborate with other departments (marketing, sales, logistics, and product development) to optimise the existing customer experience journey


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