Operational Manager

11 hours ago


Chinhat Lucknow Uttar Pradesh, India ProGate Technology Full time ₹ 24,02,400 - ₹ 37,23,720 per year

Job Title: Operational Manager – Hospital Operations

Experience Required: 3–7 years (Hospital/Healthcare Industry)

Location: Lucknow

Mode: Full-time

Bike: Mandatory

Job Responsibilities:

  • Oversee day-to-day hospital operations, including patient services, staff coordination, and facility management.
  • Ensure smooth functioning of OPD, IPD, diagnostics, pharmacy, and support services.
  • Monitor and improve operational efficiency, patient satisfaction, and service quality.
  • Coordinate with doctors, nursing staff, paramedical teams, and administration.
  • Handle vendor management, medical equipment maintenance, and inventory control.
  • Prepare and maintain reports (MIS, patient flow, occupancy, billing, and compliance).
  • Ensure adherence to healthcare regulations, NABH/JCI standards, and safety protocols.
  • Supervise on-ground activities, audits, and emergency support (bike required for field coordination).
  • Train, guide, and evaluate staff to maintain service excellence.
  • Support hospital management in strategic planning, budgeting, and process improvement.

Key Requirements:

  • Graduate/Postgraduate in Hospital Administration, Healthcare Management, or related field.
  • 3–7 years of experience in hospital/healthcare operations (mandatory).
  • Strong leadership, problem-solving, and decision-making skills.
  • Excellent English communication skills (verbal & written).
  • Proficiency in MS Office (Excel, Word, PowerPoint).
  • Must own a bike with valid license for operational visits.
  • Familiarity with hospital software (HMS/ERP) preferred.

Job Type: Full-time

Pay: ₹20, ₹30,306.06 per month

Benefits:

  • Health insurance

Work Location: In person


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