Operational Manager
23 hours ago
Job Responsibilities:
- Oversee day-to-day hospital operations, including patient services, staff coordination, and facility management.
- Ensure smooth functioning of OPD, IPD, diagnostics, pharmacy, and support services.
- Monitor and improve operational efficiency, patient satisfaction, and service quality.
- Coordinate with doctors, nursing staff, paramedical teams, and administration.
- Handle vendor management, medical equipment maintenance, and inventory control.
- Prepare and maintain reports (MIS, patient flow, occupancy, billing, and compliance).
- Ensure adherence to healthcare regulations, NABH/JCI standards, and safety protocols.
- Supervise on-ground activities, audits, and emergency support (bike required for field coordination).
- Train, guide, and evaluate staff to maintain service excellence.
- Support hospital management in strategic planning, budgeting, and process improvement.
Key Requirements:
- Graduate/Postgraduate in Hospital Administration, Healthcare Management, or related field.
- 3–7 years of experience in hospital/healthcare operations (mandatory).
- Strong leadership, problem-solving, and decision-making skills.
- Excellent English communication skills (verbal & written).
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Must own a bike with valid license for operational visits.
- Familiarity with hospital software (HMS/ERP) preferred.
Job Type: Full-time
Pay: ₹20, ₹30,306.06 per month
Benefits:
- Health insurance
Work Location: In person
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