Customer Relation Associate
3 days ago
Job Title: Customer Relation Associate
Location: Kochi (Brillianz UAE Operations)
Working Hours: 11:00 AM – 8:00 PM
Salary: ₹25,000 – ₹30,000 + Incentives
Joining: Immediate
Age Limit: Up to 30 years
Job Responsibilities:
- Handle inbound and outbound calls, emails, and client queries.
- Build and maintain strong relationships with clients to ensure satisfaction.
- Provide accurate information regarding services, processes, and requirements.
- Assist clients with queries related to admissions, payments, and documentation.
- Coordinate with internal teams to resolve client issues promptly.
- Maintain proper records of client interactions and transactions.
- Follow up with potential leads and convert them into clients.
- Ensure customer satisfaction and meet service quality standards.
Key Requirements:
- Graduate in any discipline (preferred).
- Excellent communication skills in English (written & verbal).
- Strong interpersonal skills with a client-focused approach.
- Ability to multitask and handle pressure in a fast-paced environment.
- Prior experience in customer service, sales support, or coordination is an advantage.
- Proficiency in MS Office and basic computer skills.
Why Join Us?
- Attractive salary with performance-based incentives.
- Opportunity to grow within a fast-paced, international work environment.
- Be part of a supportive and professional HR & operations team.
Job Types: Full-time, Permanent
Pay: ₹25, ₹30,000.00 per month
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are You Ready To work with UAE Team for in Indian Time 11.00 am pm?
Experience:
- total work: 2 years (Required)
- Customer service: 1 year (Required)
Work Location: In person
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