IPD and OPD Manager

2 weeks ago

Pune, Maharashtra, India HRDR Full time ₹ 40,00,000 - ₹ 70,00,000 per year

The IPD & OPD Manager will be responsible for overseeing the smooth functioning of both Inpatient (IPD) and Outpatient (OPD) departments. The role involves ensuring high-quality patient service, operational efficiency, and coordination between medical, administrative, and support teams to enhance patient satisfaction and hospital performance.

Key Responsibilities:

  • Manage and monitor daily operations of the OPD and IPD departments.
  • Ensure smooth patient flow, minimal waiting time, and effective coordination with doctors and nursing staff.
  • Supervise front office and reception teams to maintain service standards.
  • Handle patient feedback, grievances, and ensure timely resolution.
  • Maintain accurate records and MIS reports related to patient visits, admissions, and discharges.
  • Coordinate with billing, housekeeping, nursing, and diagnostic departments for seamless service delivery.
  • Monitor staff attendance, discipline, and performance within OPD & IPD teams.
  • Plan and implement process improvements to enhance patient experience.
  • Ensure compliance with hospital policies, protocols, and quality standards.

Skills & Competencies:

  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Knowledge of hospital management systems and patient service operations
  • Problem-solving and decision-making skills
  • Customer-oriented mindset

Employment Type: Full-Time

Fresher can also apply

Interested candidate can share their resume on this number

Job Types: Full-time, Permanent, Fresher

Pay: ₹460, ₹700,000.00 per year

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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