IPD and OPD Manager
4 days ago
The IPD & OPD Manager will be responsible for overseeing the smooth functioning of both Inpatient (IPD) and Outpatient (OPD) departments. The role involves ensuring high-quality patient service, operational efficiency, and coordination between medical, administrative, and support teams to enhance patient satisfaction and hospital performance.
Key Responsibilities:
- Manage and monitor daily operations of the OPD and IPD departments.
- Ensure smooth patient flow, minimal waiting time, and effective coordination with doctors and nursing staff.
- Supervise front office and reception teams to maintain service standards.
- Handle patient feedback, grievances, and ensure timely resolution.
- Maintain accurate records and MIS reports related to patient visits, admissions, and discharges.
- Coordinate with billing, housekeeping, nursing, and diagnostic departments for seamless service delivery.
- Monitor staff attendance, discipline, and performance within OPD & IPD teams.
- Plan and implement process improvements to enhance patient experience.
- Ensure compliance with hospital policies, protocols, and quality standards.
Skills & Competencies:
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Knowledge of hospital management systems and patient service operations
- Problem-solving and decision-making skills
- Customer-oriented mindset
Employment Type: Full-Time
Fresher can also apply
Interested candidate can share their resume on this number
Job Types: Full-time, Permanent, Fresher
Pay: ₹460, ₹700,000.00 per year
Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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