Patient Co-ordinator

2 weeks ago

Delhi Cantonment Delhi, India Smile Dental Care UK Full time ₹ 2,50,000 - ₹ 3,00,000 per year

Patient Coordinator
Location:
in Delhi
Hours:
40 hours per week – flexible shifts to cover
UK hours (
including evenings and weekends)

Pay
: Based in Delhi - Equivalent to £250/month (paid in INR) in Delhi

About Smile Dental Care
Smile Dental Care is a UK-based dental group committed to delivering exceptional patient experiences. We are expanding our Delhi-based support team to help manage our growing patient base.

Role Summary
The Patient Coordinator will be the first point of contact for patients calling our UK dental practices. You will manage incoming and outgoing calls, book appointments, confirm patient details, and provide excellent customer service. This is a
sales-focused role
, requiring confidence, excellent communication skills, and the ability to convert enquiries into bookings.

Key Responsibilities

  • Answer inbound calls from UK patients in a polite, professional manner.
  • Make outbound calls to confirm appointments, arrange recalls, and follow up with patients.
  • Book and amend appointments using our dental software.
  • Maintain accurate patient notes and records.
  • Triage patient enquiries and route them appropriately to the clinical team if required.
  • Promote our dental services and encourage patients to proceed with recommended treatments.
  • Manage recalls to ensure patients attend regular check-ups and hygiene appointments.
  • Handle appointment confirmations via calls, texts, and emails.
  • Work closely with the UK team to ensure a seamless patient journey.

Requirements

  • Must live in Delhi with a quiet, professional workspace.
  • Previous healthcare or call centre experience preferred.
  • Excellent spoken and written English with a clear accent.
  • Confident, sales-driven personality with the ability to influence patient decisions.
  • Strong computer skills and ability to learn new software quickly.
  • Flexible to work evenings and weekends (UK business hours).
  • Self-employed status – you will be responsible for your own taxes.

What We Offer

  • Fixed monthly pay equivalent to £250 (paid in INR).
  • Full training on our systems and procedures.
  • Opportunity to work with an established UK dental brand.
  • Flexible working hours within the agreed rota.
  • Supportive and professional work culture.

  • Patient Co-ordinator

    2 days ago

    Delhi District, Delhi, India HR ACTIVE SERVICE Full time

    We are looking for Patient Co-ordinator Who have min 1 to 5 years experience Should be Qualification -B.sc ,B.sc Nursing, GNM, ANM no need Registration OR any medical experience Fresher can also apply Should be good communication **Responsibility** Follow the patient and asking about health how is going treatment and improvement in health Urgent...

  • Patient Care Co-ordinator

    1 week ago

    Delhi, Delhi, India AKAK Healthcare Full time

    We are looking for Female patient counsellor cum co-ordinator for a reputed Ophthalmology center in New Delhi. - Excellent communication skill. - Literacy in computer. - Should have good convincing capability. - Should relocate before start. - Should have proven experience as financial counsellor in any reputed hospital. Roles and responsibillity: -...

  • IPD Co-ordinator

    2 weeks ago

    Saraswati Vihar, Delhi, India NKS Super Speciality Hospital Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionNKS Super Speciality Hospital is committed to transforming lives through personalized and compassionate healthcare services. Our skilled team of physicians and staff, along with state-of-the-art facilities, is dedicated to providing exceptional care based on evidence-based medicine. We focus on individualized care that addresses physical,...

  • Ot Co-ordinator

    5 days ago

    East of Kailash, Delhi, Delhi, India RG Stone Urology & Laparoscopy Hospital Full time

    Designation: OT Co-ordinator Qualification: Graduate Department: Operation Theatre Work Experience: 2+ Years Total Opening: 1 Location: East of Kailash, New Delhi **Job Description**: **POSITION GUIDELINES** **DOCUMENT- JOB DESCRIPTION/ RESPONSIBILITIES** **DEPARTMENT - OPERATION THEATRE** **POSITION - O? CO-ORDINATOR** **REPORTING TO - BRANCH...

  • Patient Counselor-ivf Centre

    7 days ago

    Delhi, Delhi, India Risaa IVF Full time

    **About the company**: Risaa IVF is a network of 10 IVF clinics located in India, Nepal, and Bangladesh, with its headquarters in New Delhi. Risaa IVF is backed by India’s leading IVF specialist Dr. Rita Bakshi, along with a dedicated team committed to providing a warm and understanding environment as you seek fertility diagnosis and treatment. Established...

  • Patient Counselor- Ivf Centre

    3 days ago

    Delhi, Delhi, India INT Fertility Centre pvt ltd Full time

    **About the company**: Risaa IVF is a network of 10 IVF clinics located in India, Nepal, and Bangladesh, with its headquarters in New Delhi. Risaa IVF is backed by India’s leading IVF specialist Dr. Rita Bakshi, along with a dedicated team committed to providing a warm and understanding environment as you seek fertility diagnosis and treatment. Established...

  • Patient Counselor- Ivf Centre

    3 days ago

    Delhi, Delhi, India Risaa IVF Full time

    **About the company**: Risaa IVF is a network of 10 IVF clinics located in India, Nepal, and Bangladesh, with its headquarters in New Delhi. Risaa IVF is backed by India’s leading IVF specialist Dr. Rita Bakshi, along with a dedicated team committed to providing a warm and understanding environment as you seek fertility diagnosis and treatment. Established...

  • Patient Counselor

    2 days ago

    Delhi, India First Choice Consultant Full time

    Profile**:Patient Counselor** Salary**:25000 to 28000+Incentives** Location**:Dwarka More, New Delhi** **6 Days Working** Time**:10 AM to 6:30 PM** - Follow up with clients and convert leads to sales in a systematic manner_ - Satisfy customers by giving the best solutions and procedures on the phone/meeting_ - Meeting patients to discuss their emotional,...

  • Patient Care Executive

    3 weeks ago

    Delhi, India RG Stone Urology & Laparoscopy Hospital Full time

    Company Description RG Hospitals is India's largest chain of Urology and Minimally Invasive Surgery hospitals, known for pioneering Endo-Urology and Laparoscopic procedures. With over 38 years of trusted excellence, RG Hospitals specializes in short-stay, minimal access surgeries, combining clinical expertise with advanced technology. Recognized as a Centre...

  • Patient Care Executive

    2 weeks ago

    Delhi, Delhi, India RG Stone Urology & Laparoscopy Hospital Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionRG Hospitals is India's largest chain of Urology and Minimally Invasive Surgery hospitals, known for pioneering Endo-Urology and Laparoscopic procedures. With over 38 years of trusted excellence, RG Hospitals specializes in short-stay, minimal access surgeries, combining clinical expertise with advanced technology. Recognized as a Centre...