Patient Care Executive

2 days ago


Delhi, Delhi, India RG Stone Urology & Laparoscopy Hospital Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Company Description

RG Hospitals is India's largest chain of Urology and Minimally Invasive Surgery hospitals, known for pioneering Endo-Urology and Laparoscopic procedures. With over 38 years of trusted excellence, RG Hospitals specializes in short-stay, minimal access surgeries, combining clinical expertise with advanced technology. Recognized as a Centre of Excellence in NextGen Surgery, the hospital is committed to setting benchmarks in patient-centric, precision-driven surgical care.

Role:- Patient Care Coordinator

Location:- Amar colony , New Delhi

What You'll Do: -

  • Answers incoming Calls & Emails of patients in a professional and courteous manner.
  • Management and resolve patient complaints and queries related to Doctors, Hospital & services we are providing being raised via call, E-mail & through official Website as well any other digital source.
  • Assist patient by informing the procedure to be followed to proceed further.
  • Monitor automated systems for placing collect calls and intervene for a callers needing assistance.
  • To give priority to emergency call and to co-ordinate with the concern person / respective department for the same.
  • Review and follow-up on patient accounts in a timely manner.
  • Enter and update correct patient data into the computer data bases.
  • To be involved in quality Assurance / Quality control activities.
  • To perform all the jobs as may be assigned.
  • Participation in Continuous Quality Improvement.
  • Comply with company policy and procedures and pertinent laws or regulations.

What We Are Looking For

  • Any Graduate

What We Offer

  • Competitive salary and benefits package
  • Opportunities for professional development and career growth
  • A collaborative and inclusive work environment

Mandatory Skills

Laboratory, Diagnostics, Lab

Location

New Delhi

Department

  • Marketing and Clinical Programs


  • Delhi, Delhi, India beBeePatientCare Full time

    Job Title: Patient Care AdvocateKey Responsibilities:Regularly meet with patients to understand their concerns and ensure they receive quality care.Collect patient feedback through prescribed forms and compile the results into a management information system for periodic review by senior leadership.Resolve patient grievances in a timely and satisfactory...


  • Delhi, Delhi, India beBeePatientCare Full time ₹ 14,81,500 - ₹ 22,22,200

    Lead Patient Care Coordinator">As a Lead Patient Care Coordinator, you will be responsible for ensuring that patients receive timely assistance, support, and information. This includes addressing and resolving patient concerns or service-related issues promptly and facilitating smooth admissions, transfers, and discharges in coordination with clinical and...


  • Delhi, Delhi, India beBeePatientCare Full time ₹ 9,00,000 - ₹ 15,00,000

    Job Title: Advanced Patient Care SpecialistWe are seeking an experienced and compassionate Advanced Patient Care Specialist to join our healthcare team.About the Role:The Advanced Patient Care Specialist will be responsible for providing high-quality patient care, conducting thorough assessments, and collaborating with healthcare teams to deliver exceptional...


  • Delhi, Delhi, India beBeeCaregiver Full time ₹ 25,00,000 - ₹ 40,00,000

    Job Title: Patient CounsellorOur organization seeks a skilled Patient Counsellor to provide exceptional patient care and support. The ideal candidate will possess strong communication skills, empathy, and the ability to work effectively in a team environment.Key Responsibilities:Counsel patients and their families regarding treatment procedures, packages,...


  • Delhi, Delhi, India beBeePatient Full time ₹ 28,80,000 - ₹ 40,32,000

    As a Supervisor of Patient Care Services, you will play a crucial role in leading our team to deliver exceptional patient care. Your strong background in patient care and excellent communication skills will enable you to motivate and manage a diverse team effectively.


  • Delhi, Delhi, India beBeePatientCare Full time ₹ 9,00,000 - ₹ 12,00,000

    Patient Care Services Supervisor Job DescriptionWe are seeking a dedicated and experienced Patient Care Services Supervisor to join our team. In this role, you will be responsible for overseeing the daily operations of patient care services, ensuring that patients receive timely assistance, support, and information.Key Responsibilities:1. Patient Experience...


  • Delhi, Delhi, India Career Matrix Consultants Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Counsel patient & Ensure proper care and service Responsible for patient e-appointments, centre visit appointments Make presentations and product demonstrations to promote servicesUpdate Daily Sales Diary and any other trackers documents


  • Delhi, Delhi, India Qi Spine Clinic Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    Ensuring that every patient in the clinic is made to feel comfortable and cared for during their first visit and thereafter every appointment.Assisting patients in filling forms required by the Doctor for the first consultation, by explaining to them components that they are unclear about.Understanding from patients their chief concerns, their history and...

  • Patient Coordinator

    2 days ago


    Delhi, Delhi, India Smile Dental Care UK Full time ₹ 2,50,000 per year

    Patient CoordinatorBased in Delhi, IndiaAbout Smile Dental CareSmile Dental Care is a UK-based dental group committed to delivering exceptional patient experiences. We are expanding our Delhi-based support team to help manage our growing patient base.Role SummaryThe Patient Coordinator will be the first point of contact for patients calling our UK dental...


  • Delhi, Delhi, India Fortis Full time

    Job DescriptionKey Responsibilities:1. Patient Experience Management- Ensure that patients and families receive timely assistance, support, and information.- Address and resolve patient concerns or service-related issues promptly.- Facilitate smooth admissions, transfers, and discharges in coordination with clinical and administrative teams.2. Staff...