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  Call Center Operations Manager

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  Kolkata, West Bengal, India beBeeLeadership Full time ₹ 16,969 - ₹ 1,69,690

  Job TitleTeam Leader.Job DescriptionThe role of a Team Lead is to oversee the daily operations of a call center. This includes setting clear goals and deadlines, monitoring team performance, and providing feedback to improve efficiency. The Team Lead must also motivate and lead their team members to ensure they meet their targets.Responsibilities...

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  Senior Call Center Team Lead

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  Kolkata, West Bengal, India Dhruv Research Full time ₹ 5,00,000 - ₹ 10,00,000 per year

  About the Role:We are looking for a Senior call Center Team Lead- Call center operations The role includes conducting training sessions, providing performance feedback, and ensuring smooth daily operations with multiple stakeholders.Requirements: 3–4 years of relevant experience in Operations (call Center) Able to analyse and run smooth operations Strong...

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  Call Center l US Shift

  2 weeks ago

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  Kolkata, West Bengal, India Smartpitch Global Full time US$ 50,000 - US$ 1,00,000 per year

  Hiring Outbound BPO Executives (Night Shift 8 PM5 AM IST).Role: Lead generation for USA clients via outbound calls, qualifying leads & scheduling.Criteria: 1+ yr BPO exp, excellent English. Salary + incentives, growth, stable job.Apply now

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  Cisco Contact Center Solutions Architect

  2 weeks ago

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  Kolkata, West Bengal, India beBeeContactCenterEngineer Full time ₹ 1,51,00,000 - ₹ 2,01,00,000

  Highly skilled engineers are needed to design, implement and maintain complex contact center solutions. This role involves developing robust architectures that support scalable, resilient and high-performing contact centers.The ideal candidate will have extensive experience in Cisco UCCE CVP, including architecture design, implementation configuration,...

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  Contact Center Solutions Architect

  1 week ago

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  Kolkata, West Bengal, India beBeeEngineer Full time ₹ 1,31,08,000 - ₹ 1,68,73,000

  A high-performing Cisco Contact Center Engineer is needed to spearhead the design, deployment and support of cutting-edge contact center solutions.The ideal candidate will have a strong background in IVR self-service scripting, Nuance TTS/STT integration and Cisco UCCE & CUCM expertise.Key Responsibilities:Contact Center Solution Design: Develop and...

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  Expert Contact Center Technology Architect

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  Kolkata, West Bengal, India beBeeIVR Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

  Senior IVR DeveloperJob Summary:We are seeking an experienced Senior IVR Developer with over 5 years of experience in designing, developing and maintaining contact center technologies.The ideal candidate should have strong hands-on expertise in Java-based IVR call flow development, API integrations, SQL scripting and various modules within NICE CXone.The...

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  International Call Center Agent Role

  1 week ago

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  Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 15,00,000 - ₹ 28,00,000

  Key Responsibilities:Handle inbound and outbound calls from international customers.Resolve customer queries and provide appropriate solutions and alternatives.Maintain a high level of customer satisfaction through excellent service delivery.Document all call information according to established operating procedures.Meet individual and team performance...

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  Global Call Center Agent

  7 days ago

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  Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 4,03,200 - ₹ 4,08,000

  Job Opportunity">">Seeking a professional to handle international voice process calls with exceptional service skills.">">We are looking for a skilled and experienced individual to join our team as a Customer Service Representative. This role requires strong communication and problem-solving abilities, as well as the ability to work in night shifts as per...

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  Customer Service Executive

  2 weeks ago

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  Kolkata, West Bengal, India Smart Call Center Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per year

  International BPO voice processWork from Office (fluent English)Night shift US voice processDesignation - CCE/SR.CCE/CS/Team Leader(Day shift and Morning shift are available but who has experience in international)Contact- HR Arnab

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  Customer Care Executive

  1 week ago

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  Kolkata, West Bengal, India Smart Call Center Solutions Full time ₹ 15,00,000 - ₹ 28,00,000 per year

  International BPO voice processHuge Salary+ IncentivesWork from Office Fluent English mustNight shift US voice process US timing 9:30PM to 6:30AMAustralian process 7am to 4pmDesignation - CCE/SR.CCE/CS/Team LeaderContact- HR Arnab