International Call Center Agent Role

Job TitleTeam Leader.Job DescriptionThe role of a Team Lead is to oversee the daily operations of a call center. This includes setting clear goals and deadlines, monitoring team performance, and providing feedback to improve efficiency. The Team Lead must also motivate and lead their team members to ensure they meet their targets.Responsibilities...

Job Opportunity">">Seeking a professional to handle international voice process calls with exceptional service skills.">">We are looking for a skilled and experienced individual to join our team as a Customer Service Representative. This role requires strong communication and problem-solving abilities, as well as the ability to work in night shifts as per...

About the Role:We are looking for a Senior call Center Team Lead- Call center operations The role includes conducting training sessions, providing performance feedback, and ensuring smooth daily operations with multiple stakeholders.Requirements: 3–4 years of relevant experience in Operations (call Center) Able to analyse and run smooth operations Strong...

Job OpportunityThe role of Assistant Manager involves overseeing a team of call center associates, ensuring service delivery meets contractual expectations.Key Responsibilities:Supervise daily operations of call center associates, including work and attendance monitoring.Coach team members to achieve high performance delivery.Identify performance issues,...

Job Overview:About the Role:We are seeking a talented Call Center Executive Outbound to join our team, responsible for providing exceptional customer service and support through outbound calls.The successful candidate will possess excellent communication skills, a strong ability to build rapport with customers, and a willingness to learn and adapt to new...

ServiceNow AI Agent EngineerAre you passionate about leveraging cutting-edge technology to deliver impactful solutions?This role requires a seasoned expert in the ServiceNow platform, AI Agent Studio, and integration of AI/ML models with enterprise workflows. You will work collaboratively with cross-functional teams to design, configure, and deploy...

Job Title:Associate Agency Development ManagerThis role involves overseeing the development of agents within an organization, focusing on recruitment, training, and performance improvement.Key Responsibilities:Recruit new agents through various sources and build a team of professionals.Enhance existing agent footfall by implementing strategies to generate...

We're hiring sub-agents for Crossora Education ConsultantsAre you passionate about helping students achieve their dream of studying abroad?Crossora Education Consultants, a women-led education consultancy, is expanding and looking for dedicated sub-agents/associates to join our network.Who can apply* Freelancers or individuals with student networks* Coaching...

Job Title: Team Leader">Responsibilities:Our ideal candidate will oversee the day-to-day operation of a Samvad Kendra. They will set clear team goals and deadlines, monitor performance and report metrics, motivate and lead team members, assign campaigns to agents, stop unwanted calls, check hourly agent performance, conduct call audits with feedback, review...

Responsibilities:Job Role will involve handling Vendor calls, emails and text messages.Convey accurate and required information to the Clients and Other Stakeholders.Managing the Lifecycle of the order request within the timelines as per SOPs.Resolving client/vendor queries over call and managing order queue as per SLA.Preferred candidate profileShould be...