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Call Center Executive

2 weeks ago

Bengaluru, Karnataka, India Quality Zone Infotech Full time US$ 60,000 - US$ 1,20,000 per year

We are looking for a highly skilled and experienced Call Center Executive to join our team at Quality Zone Infotech. The ideal candidate will have 3 to 8 years of experience in the IT Services & Consulting industry, with excellent communication skills and the ability to work in a fast-paced environment.

Roles and Responsibility

  • Handle customer inquiries and resolve issues professionally.
  • Provide exceptional customer service and ensure satisfaction.
  • Work effectively in a team to achieve common goals.
  • Utilize problem-solving skills to address complex issues.
  • Maintain accurate records of customer interactions and transactions.
  • Continuously update knowledge of products and services.

Job Requirements

  • Minimum 3 years of experience in a call center or customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a dynamic and changing environment.
  • Strong problem-solving and analytical skills.
  • Proficient in using computer systems and software applications.
  • Ability to work effectively in a team environment.