Customer Support Executive

1 day ago

Delhi, Delhi, India THR Consultants Full time ₹ 2,40,000 - ₹ 4,20,000 per year

To Apply

Ms. Tanya Singh

Timings: 11:00 AM -05:00 PM

About Lenskart

Founded in 2010, Lenskart is India's fastest-growing eyewear brand, revolutionizing the eyewear industry through online, retail, and home eye check-up services. With a strong presence across India and abroad, Lenskart continues to set benchmarks in customer satisfaction and innovation.

Role Overview

We are hiring Customer Support Executives (Lingual Process) who can provide outstanding service and support to customers in regional languages. The role requires fluency in Hindi, English, and one of the following: Tamil, Telugu, Kannada, Malayalam, Bengali, or Marathi.

Key Responsibilities

Handle customer queries via calls or chat.

Communicate clearly in regional and mandatory languages.

Promote products and assist in sales conversions.

Resolve customer issues efficiently and maintain satisfaction.

Follow process guidelines and meet performance targets.

Skills & Qualifications

Minimum 1 year of experience in Customer Service.

Strong communication in Hindi, English, and one regional language (Tamil, Telugu, Kannada, Malayalam, Bengali, or Marathi.).

Good listening and problem-solving skills.

Graduate can apply.

Comfortable with rotational shifts and a 5.5-day work week.

What We Offer

Salary up to 35,000 CTC per month.

Incentives & growth opportunities.

Friendly, multicultural work environment.

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