Sales Coordinator

13 hours ago

Parra Goa, India Merv Enterprises Full time ₹ 1,50,000 - ₹ 3,00,000 per year

Sales Coordinator

Salary: Based on experience + Benefits

Location: Parra, North Goa

LOCAL CANDIDATE IN GOA PREFERRED – IMMEDIATE START

Responsibilities

Sales & Lead Coordination

  • Handle incoming customer enquiries (calls, WhatsApp, email, website) for Internet services & added-value solutions.
  • Qualify new leads, provide product/service information & follow up promptly to convert enquiries into confirmed sales.
  • Prepare & share quotations, proposals & service details with customers in a professional manner.
  • Maintain accurate records of leads, prospects & sales activity in the CRM system.

Customer Engagement & Relationship Building

  • Interact confidently with residential, commercial & corporate clients, explaining Infinet's premium Internet plans & added-value service offerings.
  • Build & maintain long-term customer relationships by providing fast, attentive, personalised service.
  • Liaise with Customer Service & Technical teams to ensure smooth handover from sales to installation/after-sales support.

Added-Value Service Promotion

  • Communicate additional solutions including surveillance & security systems, mobile network boosters, power back up & inverters, IT & networking services & Wi-Fi hotspot solutions for hospitality & businesses.
  • Proactively suggest service upgrades, annual maintenance agreements, or additional redundancy solutions to maximise client satisfaction & customer uptime.

Coordination & Reporting

  • Coordinate with internal teams (Technical, Installation, Accounts) to ensure timely service delivery.
  • Monitor sales activity, pipeline status & report progress to management.
  • Track customer feedback & share insights to improve sales strategies & service delivery.

Required Skills & Qualifications

  • Prior experience in sales coordination, customer service, or office-based sales support (ISP/telecom/IT/hospitality experience preferred).
  • Strong communication skills in English (spoken & written); knowledge of Konkani/Hindi beneficial.
  • Confident in building rapport with customers at all levels — residential, corporate, & hospitality sectors.
  • Proficient in using MS Office, CRM tools, or sales tracking software.
  • Organised, proactive & detail-oriented with strong follow-up skills.
  • Managerial/supervisory experience beneficial but not essential.

Why Join Infinet?

  • Work with a fast-growing premium Internet Service Provider in Goa.
  • Be part of a customer-first, innovative team delivering high-speed Internet & advanced, added-value IT solutions.
  • Opportunity to grow your career across sales, client management & added-value services.
  • Training & development provided.

Apply Today

Please share your CV/Resume

Call/WhatsApp:

Email:

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

Speak with the employer

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