Domain SME

19 hours ago


Chennai Mumbai Pune, India Hexaware Technologies Full time ₹ 15,00,000 - ₹ 20,00,000 per year

CRM Business Analyst Combination of Sr Business Analyst and Project Manager, primarily focused on implementing a CRM. This role requires handling project reporting and BAU enhancements and working collaboratively with lead project manager, developers (Microsoft) and internal stakeholders to ensure the system functionality meets the business needs and is implemented effectively.

Key responsibilities include:

  • Sr BA would be involved in coordinating various activities related to designing, coding, testing and deployment in support of new applications being built on Microsoft Dynamics 365 platform using Microsoft and non-Microsoft cloud solutions, and related technologies (e.g., Office 365, Power BI, etc.) to meet our business requirements.
  • Collaborating with key business stakeholders to understand business priorities and requirements.
  • Prioritizing enhancement requests appropriately to mature and enhance application capabilities
  • The Sr BA coordinates with the team of Engineers thru the project life cycle to help Design, Build and Deliver application, infrastructure, and middleware components on an agreed upon timeline.
  • Ensuring that requirements are clear and well documented.
  • Ensuring that project rigor is in place for the planning, status reporting, and delivery of development cycles and small projects.
  • Implementing leading practices for user experience, platform configurations, license management, and business processes.
  • Highlighting/identifying


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