Telecom Domain Expert/SME

Job Description

Hello

Greetings from Sarathi Softech

We are hiring a Telecom Domain Expert/SME for our Pune location.

No. of Openings: 1

Salary Offered: Based on experience and skills

Are you passionate about shaping the future of telecom technology and helping businesses understand its true potential We are seeking a highly skilled Telecom Domain Expert and Subject Matter Expert (SME) to join our dynamic team. This role offers a unique opportunity to merge deep industry expertise with strategic contentcreation, enabling you to influence how our products are positioned in the market and perceived by customers. You will act as a bridge between technical product development and market communication, ensuring that our content not only educates and informs but also establishes us as a thought leader in the telecom space. If you have a passion for simplifying complex technologies into compelling narratives, this role is for you.

What You Will Be Doing

- Leverage deep telecom industry knowledge (BSS/OSS, 5G, network infrastructure) to create high-quality technical and marketing content.
- Write in-depth product-focused content including whitepapers, case studies, solution briefs, and technical blogs that highlight product capabilities and value.
- Translate complex telecom product functionalities, architectures, and use cases into clear, compelling content for both technical and non-technical audiences.
- Research emerging telecom technologies and trends (5G, O-RAN, AI/ML in telecom, cloud- native networks, IoT, etc.) to keep content relevant and forward-looking.
- Perform a detailed competitor content analysis to identify strengths, gaps, and opportunities.
- Create SEO GEO AEO-driven content that captures high-intent keywords in the telecom and enterprise technology space.
- Work closely with the product management and marketing teams to:
- Document new product features with deep technical and business context.
- Develop pillar pages, product guides, and solution playbooks for customer engagement.
- Support product roadmap discussions with industry expertise and competitive insights.
- Provide technical input in client meetings, RFP responses, and product demos where domain knowledge adds value.
- Act as a trusted advisor and SME by supporting presales, product marketing, and consulting teams.
- Over time, evolve into a strategic consulting role, contributing to product vision, customer engagement, and solution consulting.

What You Need

- Minimum 8 years of hands-on experience in telecom BSS, OSS, 5G networks, or related infrastructure.
- Strong background as a telecom domain expert or SME with skills in requirement gathering, stakeholder communication, and technical documentation.
- Ability to write detailed technical content (whitepapers, solution briefs, blogs, product documents) with storytelling flair.
- Willingness to learn and apply SEO, GEO, AEO, digital marketing, and content research tools
- Familiarity with technical tools and formats: Postman, XML/JSON, REST/SOAP APIs, Jira, Confluence, etc.
- Excellent written English and communication skills able to simplify complex telecom and network concepts for diverse audiences.
- Proactive, detail-oriented, and self-driven capable of multitasking across product, content, and consulting responsibilities.

Preferred Qualifications:

- Bachelor's degree in Communications, Marketing, Engineering, Telecom, or related fields
- Prior experience working for enterprise telecom products or platforms (Telco BSS/OSS either On-Premise/SaaS platform) as a software user, business analyst, or domain expert will get a preference.

About Sarathi Softech

Sarathi Softech Pvt. Ltd. with its flagship platform EarnBill (EarnBill.com) provides complete Billing and Revenue Management solutions for the Telecom, IoT, Cloud Service Providers sectors. With more than 15 years of experience,

we support telecom operators around the world through Gap Analysis, Consultation, Implementation and Support. EarnBill is flexible, future-ready, and multi-tenant, offering advanced features such as Usage Billing, Online Charging System, Convergent Billing and Revenue Assurance. These tools help telecom operators and cloud service providers

grow smoothly, launch services quickly and optimise their revenue.

Our real strength is in our people and culture. We are a team of 40+ professionals with many members working with us for over 10 years. We believe in creating an environment of growth, teamwork and recognition where every talent is valued and encouraged. By joining us you will get the chance to contribute innovative solutions and deliver meaningful value in the global telecom space.

We are also committed to diversity and equal opportunity. All qualified applicants will be considered for employment without discrimination based on race, color, religion, gender, nationality, age, sexual orientation, gender identity, veteran status, or disability.

Ready to Join Us

If you're eager to combine your telecom expertise with impactful content creation we'd love to hear from you.

Apply now and be part of shaping the future of telecom solutions