Sr. CRM Executive
4 days ago
Job description
We are looking for an Executive /Sr. Executive/AM/ Manager CRM for Sikka Group , manage end-to-end customer relationship journey including all aspects of after-sales relationships, ensuring timely and accurate documentation, collections, and resolution of customer issues.
Role & responsibilities
- Timely closure of agreements for buyers and sellers and coordinating the entire documentation till the registry
- Coordination with bankers, channel partners, internal team, and other departments
- Strategize & achieve the collection targets
- Monitor the grievances and escalations received from customers
- Ensure timely, accurate, and satisfactory solutions are provided to each of these queries.
Preferred candidate profile
- A bachelors degree with a minimum of 3+ years of relevant experience
- Proven experience in customer relationship management, particularly in the real estate industry, with a focus on post-sales activities.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
- Strong problem-solving skills and the ability to handle customer inquiries and concerns effectively.
- Familiarity with CRM software and tools.
- Results-driven with a customer-centric mindset.
NOTE - we are looking candidates from Real Estate background only.
Interested candidate can mail updated resume at &
Job Type: Full-time
Pay: Up to ₹600,000.00 per year
Work Location: In person
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