Process Lead

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Program Overview:

BPS is a set of sophisticated, multi-currency accounting systems designed to support real-time equities, options, fixed-income and mutual funds processing in North America for the retail and institutional market. It is complete with a browser-based desktop interface, a distributed data model as well as automated inquiry, reporting and record-keeping services.

With record on-boarding on core products and prestigious clients on emerging products, BPS continues to maintain a strong market position. The long-term strategy involves:

Streamline and grow the core business

Expand solutions through creation of enabling services

Align with global and local needs of clients by providing holistic solutions

Key responsibilities:

The role entails Security Master Operations /Operations-supervision. Major responsibilities include –

• Careful and continuous monitoring of various bulletins/notifications posted by various market entities like NYSE, OTCBB, TSX, CDS, FUNDSERV, OCC etc.
• Processing new addition of security records or security attributes new listings etc. for Equity and Fixed Income.
• Processing of corporate action related changes – updating name changes, splits, adjustments, consolidations etc.
• Handle client queries. Understand and address all process requests, issues & updates.
• Management and Oversight of the validation of the process.
• Collaborate with Internal teams to Identify and implement process improvers. 
• Maintain SLAs and perform quality management.
• Ensure the team perform their daily tasks within the SLA's and do a periodic review. Maintain and report MIS for the project using Microsoft tools, Power BI, etc.

Experience:

• Experience/working knowledge on Fixed Income/Equity business.
• Operations experience in the Security Master Ops, Pricing, US Clearance & Settlement etc. and / or exposure to products within the GPS suite.
• Proven (hands-on) industry experience in securities processing Operations, with working knowledge of at least one key market in which Broadridge operates.
• A passion/ flair for the Investment Banking domain and committed to a career in Middle and Back-office Ops.
• Excellent analytical skills, excellent oral and written communication (fluency of thought and word), time management, ability to work under pressure and ability/willingness to learn.
• Tangible contributions to Automation & Ideation in the capacity of contributor or value-added reviews, will be a huge advantage. Example : Excel-Macros, etc.
• Willingness to work in US business hours.
• Willingness to provide a commitment of minimum 2-4 years.

Strategic Improvements.

• Continuously drive process improvements and implementation of key changes with a vision of operational efficiency and excellence.
• As an SME, learn and train product knowledge to team by collaborating with key stakeholders.
• Create and own operational procedures and ensure the presence of a strong internal control framework in line with the evolving business environment.

Team Management

• Collaborate and effectively work with Hyderabad and Bangalore groups to bridge any knowledge gaps within the teams.
• Provide strong leadership and supervision to the team, ensuring alignment with organization goals and objectives
• Monitor and evaluate team performance, providing regular feedback and conducting performance reviews.
• Foster a positive and collaborative team environment, encouraging professional growth and development through training and mentorship.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone's unique perspective.